Rona

1. Community
2. Support Forum
3. 2FA for Managed Users disabled

Hi Alba, Welcome to Box Community and glad to help!  Note that implementing 2FA for all managed users is only available for Enteprise and above. Meanwhile, each users can still enable 2FA in their ...

• View comment
• Rona
• January 09, 2024 22:19
• Edited
• 0 votes

1. Community
2. Support Forum
3. email verification expired in 5 seconds

Hi there,  Welcome to Box Community and glad to help!  You can generate a new link here.  Hope it helps! 

• View comment
• Rona
• January 09, 2024 22:10
• 0 votes

1. Community
2. Support Forum
3. Failure to Sync files

Hi Dawn, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 09, 2024 22:05
• 0 votes

1. Community
2. Support Forum
3. How to access backed up file in the cloud?

Hi Israel, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 09, 2024 22:03
• 0 votes

1. Community
2. Support Forum
3. add user from another enterprise

Hi Grace, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 09, 2024 22:01
• 0 votes

1. Community
2. Support Forum
3. how do i change email address

Hi there,  Welcome to Box Community and glad to help! To change your primary email address, you must start by adding it as your secondary email and here's the steps:  Login to box.com and navigate...

• View comment
• Rona
• January 09, 2024 21:57
• Edited
• 0 votes

1. Community
2. Support Forum
3. How to download the names and share links of my files?

Hi there,  Welcome to Box Community and glad to help!  I'm afraid this feature is not offered for individual Box accounts.  Thanks for posting! 

• View comment
• Rona
• January 09, 2024 21:49
• 0 votes

1. Community
2. Support Forum
3. Unable to add another user to Business Plus.

Hi there, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 09, 2024 21:43
• 0 votes

1. Community
2. Support Forum
3. Can't add password

Hi Rachel, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 09, 2024 21:41
• 0 votes

1. Community
2. Support Forum
3. Permissions to run report

Hi there, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• January 09, 2024 21:36
• 0 votes