Rona

1. Community
2. Support Forum
3. Editor privileges are lost

Hi there,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 08, 2024 22:02
• 0 votes

1. Community
2. Support Forum
3. Sale revert

Hi Ramvir,  Welcome to Box Community and glad to help! You may contact our Sales team and chat with someone by using this link.  Thanks for posting!

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• Rona
• January 08, 2024 22:00
• Edited
• 0 votes

1. Community
2. Support Forum
3. Cannot Share Link or Invite People

Hi there,  Welcome to Box Community and glad to help! Kindly run these troubleshooting steps to resolve your issue and try again.  Please ensure your web browser is the latest version of Chrome, F...

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• Rona
• January 08, 2024 21:51
• 0 votes

1. Community
2. Support Forum
3. Inquiry Regarding Box Logs and Preservation Period

Hi Gurpreet, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• January 08, 2024 20:43
• 0 votes

1. Community
2. Support Forum
3. We can't see any of our new co-workers files

Hi Kate,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 08, 2024 20:34
• 0 votes

1. Community
2. Support Forum
3. Box parent host migrated

Hi Moritz, Welcome to Box Community and glad to help! Seems that there was no recent changes made in your Box subscription. Also, I can only see collaborated folders in your Box account.    At thi...

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• Rona
• January 08, 2024 20:30
• 0 votes

1. Community
2. Support Forum
3. unable to reactivate account

Hi Abdulkarim,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• January 08, 2024 20:16
• 0 votes

1. Community
2. Support Forum
3. New user not receiving a verification email

Hi Nick, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 08, 2024 19:49
• 0 votes

1. Community
2. Support Forum
3. Box App APK for Android

Hi Noriaki, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• January 08, 2024 19:47
• 0 votes

1. Community
2. Support Forum
3. Cannot set password

Hi Mary,  Welcome to Box Community and glad to help! You can setup a new password using this link.  Hope it works! 

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• Rona
• January 08, 2024 19:31
• 0 votes