Rona

1. Community
2. Support Forum
3. Password protecte dFile - I have Password but no dialog in which to enter it

Hi Michael,  Welcome to Box Community and glad to assist!  In order to assist, please answer the following:  Is the sender experiencing the same issue?  Can you preview the file or this is a direc...

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• Rona
• December 27, 2023 20:06
• 0 votes

1. Community
2. Support Forum
3. se borraron mis archivos al mejorar el plan

Hi Jose,  Welcome to Box Community and glad to help!  Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, t...

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• Rona
• December 27, 2023 19:32
• 0 votes

1. Community
2. Support Forum
3. log in and Herbalife video

Hi Reidar, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 27, 2023 19:03
• 0 votes

1. Community
2. Support Forum
3. Remove Restrict Collaboration to within firm

Hi Samantha,  Welcome to Box Community and glad to help! It shows that you've worked with a member of our team. If you have additional questions please let us know in this forum.  Thanks for posting!

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• Rona
• December 27, 2023 13:49
• 0 votes

1. Community
2. Support Forum
3. Can not use account. Oops! We can't seem to find the page you're looking for.

Hi Rafail,  Welcome to Box Community and glad to help!  To help address your log in issue, you can run these troubleshooting steps.  Please ensure your web browser is the latest version of Chrome,...

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• Rona
• December 27, 2023 13:47
• 0 votes

1. Community
2. Support Forum
3. My Login is Not taking Me to the Right Account

Hi Hannah, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 27, 2023 12:38
• 0 votes

1. Community
2. Support Forum
3. where is my files?

Hi Jorge, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• December 27, 2023 12:32
• 0 votes

1. Community
2. Support Forum
3. Can't create a password, can't sign in into Box Drive on Windows

Hi Pavel,  Welcome to Box Community and glad to help! It shows that you've worked with a member of our team. If you have additional questions please let us know in this forum.  Thanks for posting!

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• Rona
• December 27, 2023 12:30
• 0 votes

1. Community
2. Support Forum
3. I signed up for trial, then canceled and was charged anyway

Hi David,  Welcome to Box Community and glad to help! It shows that you've worked with a member of our team. If you have additional questions please let us know in this forum.  Thanks for posting!

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• Rona
• December 27, 2023 12:27
• 0 votes

1. Community
2. Support Forum
3. Need help with login for other account

Hi Justin,  Welcome to Box Community and glad to help!  To address your log in issue for your alternate Box account. Kindly open a new ticket using this link here.   We'd love to further assist! 

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• Rona
• December 27, 2023 12:24
• 0 votes