Rona

1. Community
2. Support Forum
3. Incorrect sizing GB in my account

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• December 26, 2023 19:06
• 0 votes

1. Community
2. Support Forum
3. CANNOT UPDATE MY FILES FROM LOCAL LOCATION ONTO BOX

Hi Yufei,  Welcome to Box Community and glad to help! Please reach out to your internal helpdesk team to contact Premier Services. Thanks for posting! 

• View comment
• Rona
• December 21, 2023 20:38
• 0 votes

1. Community
2. Support Forum
3. Deleted all files but it still shows 41.8 GB of 50.0 GB used

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• December 21, 2023 20:36
• 0 votes

1. Community
2. Support Forum
3. Storage issue

Hi Matthew, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

• View comment
• Rona
• December 21, 2023 19:51
• 0 votes

1. Community
2. Support Forum
3. Missing File

Hi Kathryn, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. We'll keep in touch and please be on the lookout.  Thanks for posting!

• View comment
• Rona
• December 21, 2023 19:48
• 0 votes

1. Community
2. Support Forum
3. Move and organize shared folders

Hi there, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• December 21, 2023 19:47
• 0 votes

1. Community
2. Support Forum
3. A problem

Hi Anatoliy,  Welcome to Box Community and glad to help! Kindly follow these troubleshooting steps to fix your issue.  Please ensure your web browser is the latest version of Chrome, Firefox, Safa...

• View comment
• Rona
• December 21, 2023 19:45
• 0 votes

1. Community
2. Support Forum
3. Incorrect free space reported .

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• December 21, 2023 19:18
• 0 votes

1. Community
2. Support Forum
3. Storage

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• December 21, 2023 19:17
• 0 votes

1. Community
2. Support Forum
3. To limit the IP addresses

Hi Nasir, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

• View comment
• Rona
• December 21, 2023 19:11
• 0 votes