Rona

1. Community
2. Support Forum
3. Urgent pls this is serious, I need a solution quickly

Hi Oscar, Welcome to Box Community and glad to help! It shows that  you're already working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• December 18, 2023 20:11
• Edited
• 0 votes

1. Community
2. Support Forum
3. Email confirmation link has expired

Hi Nyasha,  Welcome to Box Community and glad to help! Looks like you have already confirmed your email. However, if you need a new link to setup your Box log in.  Please generate a new link here. ...

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• Rona
• December 18, 2023 20:07
• Edited
• 0 votes

1. Community
2. Support Forum
3. Creating Metadata for folder in Box

Hi Rakshitha, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 18, 2023 19:58
• 0 votes

1. Community
2. Support Forum
3. Downgrade my box licensing

Hi there,  Welcome to Box Community and glad to help!  As for your downgrade query, you may contact our team through cancel@box.com.  Thanks for posting! 

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• Rona
• December 18, 2023 19:55
• Edited
• 0 votes

1. Community
2. Support Forum
3. Adding secondary email gives me an error

Hi Jean, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 18, 2023 19:51
• 0 votes

1. Community
2. Support Forum
3. what does message from BOX You removed all applications from your Login Activity List mean?

Hi Colleen, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 18, 2023 19:47
• 0 votes

1. Community
2. Support Forum
3. Storage full but it isn't

Hi Daniel, Welcome to Box Community and glad to help! It shows that  you're already working with the Product Support team. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• December 18, 2023 19:45
• 0 votes

1. Community
2. Support Forum
3. How long does my refresh token generated from OAuth flow lasts if my app hasn't approved by the box.com yet

Hi Daniel, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 18, 2023 19:43
• 0 votes

1. Community
2. Support Forum
3. Please run script to fix storage measurement

Hi Evan, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• December 18, 2023 19:40
• 0 votes

1. Community
2. Support Forum
3. Got error while tried to open link to box

Hi Son Lai, Welcome to Box Community and glad to help! Please reach out to your internal helpdesk team to contact Premier Services. Thanks for posting! 

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• Rona
• December 18, 2023 19:29
• 0 votes