Rona

1. Community
2. Support Forum
3. Another System wide issue?

Hi Jennifer, Welcome to Box Community and glad to help!  We're sorry for your trouble and our Engineering team are currently investigating on this issue and you shall receive an update as soon as p...

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• Rona
• December 15, 2023 15:18
• 0 votes

1. Community
2. Support Forum
3. log in stalling

Hi Gopal, Welcome to Box Community and glad to help!  We're sorry for your trouble and our Engineering team are currently investigating on this issue and you shall receive an update as soon as poss...

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• Rona
• December 15, 2023 15:18
• 0 votes

1. Community
2. Support Forum
3. Can't access Box Files

Hi Matt, Welcome to Box Community and glad to help!  We're sorry for your trouble and our Engineering team are currently investigating on this issue and you shall receive an update as soon as possi...

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• Rona
• December 15, 2023 15:17
• 0 votes

1. Community
2. Support Forum
3. 503 Service Unavailable

Hi Peter, Welcome to Box Community and glad to help!  We're sorry for your trouble and our Engineering team are currently investigating on this issue and you shall receive an update as soon as poss...

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• Rona
• December 15, 2023 15:17
• 0 votes

1. Community
2. Support Forum
3. Website Not Working

Hi Hunter, Welcome to Box Community and glad to help!  We're sorry for your trouble and our Engineering team are currently investigating on this issue and you shall receive an update as soon as pos...

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• Rona
• December 15, 2023 15:16
• 0 votes

1. Community
2. Support Forum
3. Unable to Sign-In with account information

Hi Madalyn, Welcome to Box Community and glad to help! Please reach out to your internal helpdesk team to contact Premier Services. Thanks for posting! 

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• Rona
• December 14, 2023 20:11
• 0 votes

1. Community
2. Support Forum
3. We can't preview this type file in your web browser. To view this content please download and open it on your device. How can I deal with the error message

Hi Reo, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 14, 2023 19:56
• 0 votes

1. Community
2. Support Forum
3. Migrating two Box Accounts

Hi Imani, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 14, 2023 19:54
• 0 votes

1. Community
2. Support Forum
3. Can't set password for account made with Google

Hi Jingjing,  Welcome to Box Community and glad to help!  It appears that you're working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• December 14, 2023 19:53
• 0 votes

1. Community
2. Support Forum
3. Deleted folders from trash

Hi Cristina,  Welcome to Box Community and glad to help! Please note that the recovery grace period does not apply to Free accounts. We are unable to support file recovery for our Free Individual p...

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• Rona
• December 14, 2023 19:50
• 0 votes