Rona

1. Community
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• November 24, 2023 21:05
• 0 votes

1. Community
2. Support Forum
3. space

Hi Dusan,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• November 24, 2023 21:01
• 0 votes

1. Community
2. Support Forum
3. Error when transferring admin

Hi Holly,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 24, 2023 20:59
• 0 votes

1. Community
2. Support Forum
3. 2FA Problems Login

Hi Kevin,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 24, 2023 20:57
• 0 votes

1. Community
2. Support Forum
3. files not showing correct account data usage

Hi Jake,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• November 24, 2023 20:55
• 0 votes

1. Community
2. Support Forum
3. admin problems

Hi there,  Welcome to Box Community and glad to help! Password reset  is the easiest route for you if you're trying to obtain your Admin's Box log in credentials.  Thanks for posting! 

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• Rona
• November 24, 2023 20:54
• Edited
• 0 votes

1. Community
2. Support Forum
3. Storage showing full with nothing in there. Please help.

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• November 24, 2023 20:50
• 0 votes

1. Community
2. Support Forum
3. hiding users

Hi Julien,  Welcome to Box Community and glad to help!  You can hide collaborators to prevent your collaborators from seeing the list of other collaborators in a particular folder. With only the Ow...

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• Rona
• November 24, 2023 20:48
• Edited
• 0 votes

1. Community
2. Support Forum
3. Is it available that the account from China upgrade the plan to business plan?

Hi there,  Welcome to Box Community and glad to help! Are you having issue upgrading your Box account? If so, you can reach out directly to a member of our Sales team (https://www.box.com/pricing)....

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• Rona
• November 24, 2023 17:02
• 0 votes

1. Community
2. Support Forum
3. Cannot Login with Box Drive and SSO

Hi Matthis,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 24, 2023 16:57
• 0 votes