Rona

1. Community
2. Support Forum
3. Cannot Set Up Password

Hi Geo,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 16, 2023 22:10
• 0 votes

1. Community
2. Support Forum
3. Can't free up space on disk

Hi Daniel,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 16, 2023 22:08
• 0 votes

1. Community
2. Support Forum
3. Limit to number of listed owners?

Hi Jay, Welcome to Box Community and glad to help! Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to contac...

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• Rona
• November 16, 2023 22:06
• 0 votes

1. Community
2. Support Forum
3. 2-step verification Issue

Hi Benoit,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 16, 2023 22:03
• 0 votes

1. Community
2. Support Forum
3. Unable to delete items

Hi Yolanda,  Welcome to Box Community and glad to help!  It shows that you're not the owner on any files/folders in your Box account. You might want to reach out to the owner to help delete items i...

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• Rona
• November 16, 2023 22:01
• Edited
• 0 votes

1. Community
2. Support Forum
3. 403 Error when opening Google Docs from Box

Hi Michael,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• November 16, 2023 21:54
• 0 votes

1. Community
2. Support Forum
3. Get a list of users that logged into FTP

Hi there, Welcome to Box Community and glad to help! Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to cont...

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• Rona
• November 16, 2023 21:44
• 0 votes

1. Community
2. Support Forum
3. New user not receiving an invitation email

Hi Walter,  Welcome to Box Community and glad to help! It shows that you've already worked with Product Support to address your storage issue. Let us know in this forum if you need further assistan...

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• Rona
• November 16, 2023 21:42
• 0 votes

1. Community
2. Support Forum
3. Reclaim Storage Space

Hi Aadya,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• November 16, 2023 21:41
• 0 votes

1. Community
2. Support Forum
3. Out of Storage?

Hi Kelly,  Welcome to Box Community and glad to help! It shows that you've already worked with Product Support to address your storage issue. Let us know in this forum if you need further assistanc...

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• Rona
• November 16, 2023 21:38
• 0 votes