Rona

1. Community
2. Support Forum
3. An error occurred while creating SSO connection

Hi Joe,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 26, 2023 19:26
• 0 votes

1. Community
2. Support Forum
3. Storage Full

Hi Satoshi,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.  In the future,...

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• Rona
• October 26, 2023 19:19
• 0 votes

1. Community
2. Support Forum
3. Reset Used Storage

Hi Sean,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.  In the future, if...

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• Rona
• October 26, 2023 19:17
• 0 votes

1. Community
2. Support Forum
3. ログインできない

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• October 26, 2023 19:15
• 0 votes

1. Community
2. Support Forum
3. Boxsync using Edge brower

Hi Egbert,  Welcome to Box Community and glad to help!  Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to c...

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• Rona
• October 25, 2023 22:53
• 0 votes

1. Community
2. Support Forum
3. Multiple Folders Missing | Not in trash folder

Hi there,  Welcome to Box Community and glad to help!  Looks like you're now working with a member of our team to address this query. Please keep an eye out and we'll stay in touch.  Thanks for pos...

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• Rona
• October 25, 2023 22:52
• 0 votes

1. Community
2. Support Forum
3. I need support

Hi Dr.med.Sven,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 25, 2023 22:50
• 0 votes

1. Community
2. Support Forum
3. Storage capacity exceeded

Hi there,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.  In the future, i...

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• Rona
• October 25, 2023 22:33
• 0 votes

1. Community
2. Support Forum
3. Getting error when customer is trying to download the file

Hi there,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 25, 2023 22:31
• 0 votes

1. Community
2. Support Forum
3. Today I am only able to download ONE file at a time... is something broken ??

Hi Judy,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 25, 2023 22:29
• 0 votes