Rona

1. Community
2. Support Forum
3. I cannot login with box drive.

Hi there,  Welcome to Box Community and glad to help.  Can you manually reset your Box Drive application? And here's the steps:   To reset Box Drive on Windows Exit Box Drive (if it is running). I...

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• Rona
• October 23, 2023 22:30
• 0 votes

1. Community
2. Support Forum
3. I agree the box app is terrible for uploading videos

Hi Betsy,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 23, 2023 22:14
• 0 votes

1. Community
2. Support Forum
3. Signing in is difficult for older people

Hi Jo Ann,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 23, 2023 22:09
• 0 votes

1. Community
2. Support Forum
3. By mistake, I wanted delete seats

Hi Genie,  Welcome to Box Community and glad to help!  Looks like you're now working with a member of our team to address this query. Please keep an eye out and we'll stay in touch.  Thanks for pos...

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• Rona
• October 23, 2023 22:03
• 0 votes

1. Community
2. Support Forum
3. Cannot Upload anything

Hi Ahmad,  Welcome to Box Community and glad to help! To help address your issue uploading your files, please follow these  troubleshooting steps.  Hope it works!

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• Rona
• October 23, 2023 21:18
• Edited
• 0 votes

1. Community
2. Support Forum
3. How do I sort BOTH my files and bookmarks by name?

Hi there,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 23, 2023 20:32
• 0 votes

1. Community
2. Support Forum
3. Change ownership of users folders before deleting users?

Hi Christopher,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 23, 2023 20:30
• 0 votes

1. Community
2. Support Forum
3. Creating a password

Hi Ronald,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 23, 2023 20:21
• 0 votes

1. Community
2. Support Forum
3. Incorrect storage utilization reporting

Hi Amanda,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.  In the future, ...

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• Rona
• October 23, 2023 20:17
• 0 votes

1. Community
2. Support Forum
3. Check if User is in Email Suppression List

Hi Michael,  Welcome to Box Community and glad to help!  Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to ...

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• Rona
• October 23, 2023 20:15
• 0 votes