Rona

1. Community
2. Support Forum
3. Incorrect storage utilization reporting

Hi Amanda,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.  In the future, ...

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• Rona
• October 23, 2023 20:17
• 0 votes

1. Community
2. Support Forum
3. Check if User is in Email Suppression List

Hi Michael,  Welcome to Box Community and glad to help!  Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to ...

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• Rona
• October 23, 2023 20:15
• 0 votes

1. Community
2. Support Forum
3. Cant set password.

Hi Jacob,  Welcome to Box Community and glad to help!  Looks like you're now working with a member of our team to address this query. Please keep an eye out and we'll stay in touch.  Thanks for pos...

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• Rona
• October 23, 2023 20:10
• Edited
• 0 votes

1. Community
2. Support Forum
3. No confirmation E-mail recieved when creating a new user.

Hi there,  Welcome to Box Community and glad to help!  Looks like you're now working with a member of our team to address this query. Please keep an eye out and we'll stay in touch.  Thanks for pos...

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• Rona
• October 23, 2023 20:04
• 0 votes

1. Community
2. Support Forum
3. Incorrect storage display

Hi there,   Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.  In the future, i...

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• Rona
• October 23, 2023 20:01
• 0 votes

1. Community
2. Support Forum
3. Storage Usage Reset

Hi Dan,  Welcome to Box Community and glad to help!  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.  In the future, if y...

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• Rona
• October 23, 2023 19:59
• 0 votes

1. Community
2. Support Forum
3. Please help me restore deleted files.

Hi there,  Welcome to Box Community and glad to help!  Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to co...

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• Rona
• October 23, 2023 19:56
• 0 votes

1. Community
2. Support Forum
3. how to check if box is installed correctly

Hi Garry,  Welcome to Box Community and glad to assist!  Let me create a new case and a member of our team will be in touch, please keep an eye out.  Thanks for posting! 

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• Rona
• October 23, 2023 19:52
• 0 votes

1. Community
2. Support Forum
3. External collaboration

Hi Socorro,  Welcome to Box Community and glad to help!  Looks like you're now working with a member of our team to address this query. Please keep an eye out and we'll stay in touch.  Thanks for p...

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• Rona
• October 23, 2023 19:49
• 0 votes

1. Community
2. Support Forum
3. Storage space issue

Hi Daniel,  Welcome to Box Community and glad to assist! Looks like your storage count is correct. You can confirm it by logging in to  box.com> Account Settings> Storage Used.  If you happen to st...

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• Rona
• October 23, 2023 19:44
• Edited
• 0 votes