Rona

1. Community
2. Support Forum
3. Not receiving confirmation email after changing email address

Hi Lesa, Welcome to Box Community and glad to help!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 06, 2023 21:29
• 0 votes

1. Community
2. Support Forum
3. My ISP went out of business so my email address no longer exists

Hi Tori, Welcome to Box Community and glad to help!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 06, 2023 21:27
• 0 votes

1. Community
2. Support Forum
3. Where is a Support Contact Information? - Getting Message about Upload that Doesn't Make Sense

Hi Maggie,    Welcome to Box Community and glad to help!    The maximum file size limit for uploads to Box varies depending on your account type: Free personal: 250 MB Starter: 2 GB Business: 5 GB...

• View comment
• Rona
• October 06, 2023 20:26
• Edited
• 0 votes

1. Community
2. Support Forum
3. files disappeared after running script

Hi Ara, Welcome to Box Community and glad to help! We're running a script to accurately recount your file counts and not delete any of your Box files.  As for your missing files, did you already ch...

• View comment
• Rona
• October 06, 2023 20:09
• 0 votes

1. Community
2. Support Forum
3. User already has account

Hi Jodi,  Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

• View comment
• Rona
• October 06, 2023 20:05
• 0 votes

1. Community
2. Support Forum
3. Cannot verify email

Hi there,  Welcome to Box Community and glad to help! Looks like a member of our team has already assisted you regarding this query. Let us know if you have additional questions.  Thanks for posting!

• View comment
• Rona
• October 06, 2023 19:56
• Edited
• 0 votes

1. Community
2. Support Forum
3. verification email

Hi Lauren,  Welcome to Box Community and glad to help!  Your email address is correctly receiving emails from Box. At this rate, please generate a new link here.  If the issue persist, you can foll...

• View comment
• Rona
• October 06, 2023 19:48
• 0 votes

1. Community
2. Support Forum
3. Not receiving emails for password reset

Hi Louell,  Welcome to Box Community and glad to help! It shows that you're currently working with a member of our Product Support team. Please keep an eye out and we'll stay in touch.  Thanks for ...

• View comment
• Rona
• October 06, 2023 19:44
• 0 votes

1. Community
2. Support Forum
3. About the Box for Salesforce toolkit

Hi there,    Welcome to Box Community and glad to help!    Looks like you're logged in to your individual Box account. Note that the Box for Salesforce integration is available at no extra charge f...

• View comment
• Rona
• October 06, 2023 19:41
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box user report

Hi there,  Welcome to Box Community and glad to help!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• October 06, 2023 19:37
• 0 votes