Rona

1. Community
2. Support Forum
3. Used Space showing incorrect. Low storage space available

Hi Sujith,    Welcome to Box Community and glad to help!    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.   Let us know in this forum if you...

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• Rona
• October 02, 2023 20:29
• 0 votes

1. Community
2. Support Forum
3. Missing folders

Hi there,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

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• Rona
• October 02, 2023 20:26
• 0 votes

1. Community
2. Support Forum
3. I want to restrict connected devices by IP address

Hi there,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

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• Rona
• October 02, 2023 20:23
• 0 votes

1. Community
2. Support Forum
3. Box Drive (desktop) won't work since updating to MacOS Sonoma

Hi Marc,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

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• Rona
• October 02, 2023 20:20
• 0 votes

1. Community
2. Support Forum
3. I can not search the child folders inside an ancestor folder

Hi there,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

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• Rona
• October 02, 2023 20:17
• 0 votes

1. Community
2. Support Forum
3. Box Sync

Hi Michael,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

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• Rona
• October 02, 2023 20:12
• Edited
• 0 votes

1. Community
2. Support Forum
3. incorrect storage space

Hi Mark,    Welcome to Box Community and glad to help!    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.   Let us know in this forum if you h...

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• Rona
• October 02, 2023 20:09
• 0 votes

1. Community
2. Support Forum
3. Incorrect storage usage or number of files in My Account

Hi there,    Welcome to Box Community and glad to help!    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.   Let us know in this forum if you ...

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• Rona
• October 02, 2023 20:08
• 0 votes

1. Community
2. Support Forum
3. Uploadin

Hi there,    Welcome to Box Community and glad to help!    We're sorry for your trouble and please note that our Engineering team has identified this issue and updates are posted here!   Thanks for...

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• Rona
• October 02, 2023 20:02
• Edited
• 0 votes

1. Community
2. Support Forum
3. I can not open share folder, the share box link is working for other people.(I do have my box account)

Hi Marilyn,    Welcome to Box Community and glad to help!    If you happen to receive this error message: "This shared file or folder link has been removed or is unavailable to you." Here's what yo...

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• Rona
• October 02, 2023 19:57
• Edited
• 0 votes