Rona

1. Community
2. Support Forum
3. File's missing and can't find it

Hi Joshua,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• September 29, 2023 20:16
• 0 votes

1. Community
2. Support Forum
3. File Size

Hi Hideko,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happ...

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• Rona
• September 29, 2023 20:11
• 0 votes

1. Community
2. Support Forum
3. Change of Ownership of a BOX folder where the previous owner already exited.

Hi there,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• September 29, 2023 20:07
• 0 votes

1. Community
2. Support Forum
3. Box account full but not

Hi there,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happe...

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• Rona
• September 29, 2023 20:06
• 0 votes

1. Community
2. Support Forum
3. Archivos desaparecidos

Hi Miguel,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Eng...

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• Rona
• September 29, 2023 19:59
• 0 votes

1. Community
2. Support Forum
3. Fix the free space in account

Hi there,  Welcome to Box Community and glad to help!  It appears that you've already addressed this with the Product Support team. Let us know if you need further assistance.  We'd love to further...

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• Rona
• September 29, 2023 19:58
• 0 votes

1. Community
2. Support Forum
3. I wish to cancel my trial account

Hi Roger,  Welcome to Box Community and glad to help! To cancel your Box subscription, https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account. Meanwhile,  you can email u...

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• Rona
• September 29, 2023 19:53
• Edited
• 0 votes

1. Community
2. Support Forum
3. This email confirmation link has expired

Hi Chiho,  Welcome to Box Community, happy to help!  Please feel free generate a new link here.  Thanks for posting! 

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• Rona
• September 29, 2023 19:37
• 0 votes

1. Community
2. Support Forum
3. Sync'ed file not the same as original on disk.

Hi Arlindo,  Welcome to Box Community and glad to help!  In order for someone to assist you on this particular issue. You may reach out to your internal hepdesk team.  Thanks for posting! 

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• Rona
• September 29, 2023 19:34
• 0 votes

1. Community
2. Support Forum
3. Cannot upload files to box directly or via 3rd party software

Hi there,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• September 29, 2023 19:29
• 0 votes