Rona

Follow
  • Total activity 20347
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 3 users
  • Votes 14
  • Subscriptions 10164

Comments

Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. Blank screen

    Hi Leanne,  Welcome to Box Community and glad to help!  You may use these troubleshooting steps to fix your blank screen issue,  Please ensure your web browser is the latest version of Chrome, Fir...

    1. Community
    2. Support Forum
    3. I can't see my co-workers files

    Hi Chrissa, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

    1. Community
    2. Support Forum
    3. Unable to verify email

    Hi Mary Lynn,  Welcome to Box Community and glad to help!  It appears that your email is already confirmed but if you still need a new link since the old one has expired. Please go over to this lin...

    1. Community
    2. Support Forum
    3. "Updated" Date Inaccurate

    Hi Candace, Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

    1. Community
    2. Support Forum
    3. I'm not receiving verify mail.

    Hi Tomo,  Welcome to Box Community and glad to help!  I've investigated our email server logs and your email address was placed on our email suppression list. This typically happens when a user's e...

    1. Community
    2. Support Forum
    3. Delete Box

    Hi Nick,  Welcome to Box Community and glad to help!  You can go ahead and cancel your Box account yourself. Here's how, you just need to follow the instructions according to your Account Type.  Ho...

    1. Community
    2. Support Forum
    3. We want to reduce licenses.

    Hi there,  Welcome to Box Community and glad to help!  Please reach out to our Cancellation team using cancel@box.com and reduce your seats.  Thanks for posting! 

    1. Community
    2. Support Forum
    3. All files disappeared

    Hi Kris,  Welcome to Community and glad to help!  Looks like you don't have your own folder(s) and no collaborated folder(s) as well.  Meanwhile, if you're to restore your owned files from Box. Ple...

    1. Community
    2. Support Forum
    3. Another user with incorrect usage

    Hi Andrew,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happ...

    1. Community
    2. Support Forum
    3. Another reclaim storage space

    Hi DiogoFM and Barry,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum ...