Rona

1. Community
2. Support Forum
3. Box folder and file creation limits

Hi Vithiyalan,  Welcome to Box Community and glad to help!  It shows that you've worked with our Product Support team to address this inquiry. Let us know in this forum if you have additional quest...

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• Rona
• September 11, 2023 21:23
• -1 votes

1. Community
2. Support Forum
3. Error Message

Hi Jody,  Welcome to Box Community and glad to help!  You may proceed to uninstalling your Box Drive application to fix this error and reinstall it (https://www.box.com/en-gb/resources/downloads). ...

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• Rona
• September 11, 2023 21:17
• 0 votes

1. Community
2. Support Forum
3. Box icon shows in Windows Explorer but it does not sync

Hi Bill,  Welcome to Box Community and glad to help!  To further assist, can we verify your Windows and your Box version?  We'd love to further assist!   

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• Rona
• September 11, 2023 21:14
• 0 votes

1. Community
2. Support Forum
3. Unable to Delete User and Transfer Files

Hi Felix,  Welcome to Box Community and glad to help!  Upon checking you already have an ongoing case with our Product Support team regarding the issue. Please keep an eye to your existing case# an...

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• Rona
• September 11, 2023 20:30
• 0 votes

1. Community
2. Support Forum
3. Storage recount issue

Hi Pablo,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you happe...

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• Rona
• September 11, 2023 20:28
• 0 votes

1. Community
2. Support Forum
3. Storage full, please run code

Hi Charles, Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you h...

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• Rona
• September 11, 2023 20:26
• 0 votes

1. Community
2. Support Forum
3. Need to have Storage Script run on my Box Account

Hi Michael, Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you h...

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• Rona
• September 11, 2023 20:24
• 0 votes

1. Community
2. Support Forum
3. UNSUBSCRIBE ME

Hi Renita,  Welcome to Box Community and glad to help!  There are two ways you can cancel your Box account:  Go over to this article and follow the self-serve option to end your Box subscription. ...

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• Rona
• September 11, 2023 20:22
• Edited
• 0 votes

1. Community
2. Support Forum
3. UNABLE TO VIEW DOCUMENTS

Hi Ozkan,  Welcome to Box Community and glad to help!  If you happen to get this error while accessing a shared link, "This shared file or folder link has been removed or is unavailable to you." Wh...

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• Rona
• September 11, 2023 20:18
• 0 votes

1. Community
2. Support Forum
3. Daily Activity Report

Hi Dina,  Welcome to Box Community and glad to help!  If you need help to address this inquiry you can reach out to your helpdesk team first to handle this internally.  Your helpdesk team will then...

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• Rona
• September 11, 2023 20:12
• 0 votes