Rona

1. Community
2. Support Forum
3. Change permission to subfolder

Hi Stephan,  Welcome to Box Community and glad to help!  Please contact your helpdesk team to help with your Box inquiry. As they will be the one to coordinate with the Box team once you need assis...

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• Rona
• August 30, 2023 19:24
• 0 votes

1. Community
2. Support Forum
3. Create sign request error

Hi Jakub,  Welcome to Box Community and glad to help!  We are thrilled to share that the all new Box Developer Community site is live!  You may head over to forum.box.com to have our specialists to...

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• Rona
• August 30, 2023 19:19
• 0 votes

1. Community
2. Support Forum
3. Accept Invite doesn't work

Hi Phil,  Welcome to Box Community and glad to help!  Did you check if the email where this collaboration invite was sent is the same email you're using to log in to your Box account?  If yes, try ...

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• Rona
• August 30, 2023 19:16
• Edited
• 0 votes

1. Community
2. Support Forum
3. Lost Audio

Hi Rob,  Welcome to Box Community and glad to help!  Did you save it directly to Box? If yes, how did you saved and uploaded the file?  If you have successfully uploaded it in box.com and the file ...

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• Rona
• August 30, 2023 19:06
• Edited
• 0 votes

1. Community
2. Support Forum
3. Excel Online

Hi Cheri,  Welcome to Box Community and glad to help!  Please contact your helpdesk team to help with your Box inquiry. As they will be the one to coordinate with the Box team once you need assista...

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• Rona
• August 30, 2023 19:25
• Edited
• 0 votes

1. Community
2. Support Forum
3. How many are Saved Versions are are kept in the GE Box?

Hi Muhammad,  Welcome to Box Community and glad to help!  Please contact your helpdesk team to help with your Box inquiry. As they will be the one to coordinate with the Box team once you need assi...

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• Rona
• August 30, 2023 18:56
• 0 votes

1. Community
2. Support Forum
3. Word Document Comments Missing On Download To Desktop

Hi there,  Welcome to Box Community and glad to help!  As of this writing, you can't download your Box file with it's comments.  We'd appreciate if you could submit your feedback and upvote here. O...

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• Rona
• August 29, 2023 23:16
• Edited
• 0 votes

1. Community
2. Support Forum
3. Working on a Microsoft Word Document in Box

Hi Arip,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• August 29, 2023 23:07
• 0 votes

1. Community
2. Support Forum
3. Upgraded Plan , now all my files are missing

Hi Shane,  Welcome to Box Community and glad to help!  It's because you're transitioning to your new account tariff your Box contents will be inaccessible indefinitely. And we guarantee that your f...

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• Rona
• August 29, 2023 22:56
• Edited
• 0 votes

1. Community
2. Support Forum
3. Retrieve expired link

Hi Christina,  Welcome to Box Community and glad to help!  Once your shared link has expired, you can no longer retrieve this. At this rate, you will have to contact the Sender/Owner of the shared ...

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• Rona
• August 29, 2023 22:45
• Edited
• 0 votes