Rona

1. Community
2. Support Forum
3. Excel Online

Hi Cheri,  Welcome to Box Community and glad to help!  Please contact your helpdesk team to help with your Box inquiry. As they will be the one to coordinate with the Box team once you need assista...

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• Rona
• August 30, 2023 19:25
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• 0 votes

1. Community
2. Support Forum
3. How many are Saved Versions are are kept in the GE Box?

Hi Muhammad,  Welcome to Box Community and glad to help!  Please contact your helpdesk team to help with your Box inquiry. As they will be the one to coordinate with the Box team once you need assi...

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• Rona
• August 30, 2023 18:56
• 0 votes

1. Community
2. Support Forum
3. Word Document Comments Missing On Download To Desktop

Hi there,  Welcome to Box Community and glad to help!  As of this writing, you can't download your Box file with it's comments.  We'd appreciate if you could submit your feedback and upvote here. O...

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• Rona
• August 29, 2023 23:16
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• 0 votes

1. Community
2. Support Forum
3. Working on a Microsoft Word Document in Box

Hi Arip,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• August 29, 2023 23:07
• 0 votes

1. Community
2. Support Forum
3. Upgraded Plan , now all my files are missing

Hi Shane,  Welcome to Box Community and glad to help!  It's because you're transitioning to your new account tariff your Box contents will be inaccessible indefinitely. And we guarantee that your f...

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• Rona
• August 29, 2023 22:56
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• 0 votes

1. Community
2. Support Forum
3. Retrieve expired link

Hi Christina,  Welcome to Box Community and glad to help!  Once your shared link has expired, you can no longer retrieve this. At this rate, you will have to contact the Sender/Owner of the shared ...

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• Rona
• August 29, 2023 22:45
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• 0 votes

1. Community
2. Support Forum
3. Chrome Extension

Hi Jessica,  Welcome to Box Community and glad to help!  It appears that you're already working with our team to address this issue. We'll stay in touch and please keep an eye out.  Thanks for post...

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• Rona
• August 29, 2023 22:04
• 0 votes

1. Community
2. Support Forum
3. Something went wrong with your request. Please try to invite collaborators again.

Hi Emma, Welcome to Box Community and glad to help!  Please be informed that a user can invite 100 people to collaborate on a file and maximum of 8,000 people for a folder. At this rate, you may tr...

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• Rona
• August 29, 2023 22:01
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• 0 votes

1. Community
2. Support Forum
3. Boxnote - Online version loading slow

Hi Chhavi,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• August 29, 2023 21:21
• 0 votes

1. Community
2. Support Forum
3. ADD TASK TO A FOLDER

Hi Heather,  Welcome to Box Community and glad to help!  As of this writing, you can only create tasks for individual files and not through folders.  We'd appreciate if you could submit your feedba...

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• Rona
• August 29, 2023 21:14
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• 0 votes