Rona

1. Community
2. Support Forum
3. Box relay triggered by dowload then move to another folder will not work.

Hi Chin,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email and please keep an eye out.  Thanks for posting!

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• Rona
• August 18, 2023 17:41
• 0 votes

1. Community
2. Support Forum
3. Storage incorrect

Hi Giuseppe,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once g...

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• Rona
• August 18, 2023 17:21
• 0 votes

1. Community
2. Support Forum
3. Free storage space error

Hi Diana,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 18, 2023 17:19
• 0 votes

1. Community
2. Support Forum
3. Cancel Account

Hi Erik,  Welcome to Box Community and glad to help!  We regret to hear that you've decided to end your subscription with Box. Meanwhile, to accomplish your cancellation please follow the steps her...

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• Rona
• August 18, 2023 15:31
• Edited
• 0 votes

1. Community
2. Support Forum
3. storage full

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 18, 2023 15:19
• 0 votes

1. Community
2. Support Forum
3. storage usage is incorrect

Hi Carl,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get t...

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• Rona
• August 18, 2023 15:18
• 0 votes

1. Community
2. Support Forum
3. incorrect usage

Hi Wilson,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get...

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• Rona
• August 18, 2023 15:16
• 0 votes

1. Community
2. Support Forum
3. Data used needs a script to be run

Hi Dan,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get th...

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• Rona
• August 18, 2023 15:15
• 0 votes

1. Community
2. Support Forum
3. Change location of the Box Sync folder

Hi Bo,  Welcome to Box Community and glad to help!  We firmly suggest for this change in your environment as Box Drive is the current Box desktop experience, does not require manual syncing (though...

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• Rona
• August 17, 2023 22:46
• 0 votes

1. Community
2. Support Forum
3. Download pdf

Hi there, Welcome to Box Community and glad to help!  If you are encountering problems downloading files from your Box account, we recommend you try,  Updating your browser to the latest version C...

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• Rona
• August 17, 2023 22:39
• 0 votes