Rona

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  • Total activity 20347
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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. Unable to Upgrade My Plan

    Hi Shelby,  Welcome to Box Community and glad to help! To upgrade your Box account, please contact our Sales team through https://www.box.com/pricing.  Hope it helps! 

    1. Community
    2. Support Forum
    3. Still unable to change email

    Hi there,  Welcome to Box Community!  I opened a new ticket in order to assist with your current issue. And a member of our team will stay in touch via email, please keep an eye out.  Thanks for po...

    1. Community
    2. Support Forum
    3. Storage full

    Hi Kumi, Welcome to Box Community and glad to help!  We have corrected your account storage, to verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you'll ...

    1. Community
    2. Support Forum
    3. Inaccurate Storage Information

    Hi Darren, Welcome to Box Community and glad to help!  We have corrected your account storage as you've requested. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in...

    1. Community
    2. Support Forum
    3. New user needs set up

    Hi Nikki,  Welcome to Box Community and glad to help!  If you'd like to setup an individual account for your campuses, you can sign up for free here.  Hope it helps! 

    1. Community
    2. Support Forum
    3. Paying and viewing invoices

    Hi Tracy,  Welcome to Box Community and glad to help!  Note: We removed your email address from this forum to keep your data private and secured.   To address both your payment and invoice inquiry,...

    1. Community
    2. Support Forum
    3. Storage Usage In Account is Incorrect

    Hi Ryuichi, Welcome to Box Community and glad to help!  We have corrected your account storage as you've requested. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know i...

    1. Community
    2. Support Forum
    3. Lost account

    Hi there,  Welcome to Box Community and glad to help!  Are you missing your owned files or shared files? If it's the latter, your collaboration may have ended and please try reaching out to the fil...

    1. Community
    2. Support Forum
    3. Opt Out of Emails

    Hi Thomas,  Welcome to Box Community and glad to help!  I went ahead and submitted a ticket on your behalf to privacy@box.com regarding your unsubscribe request. Kindly check your email for details...

    1. Community
    2. Support Forum
    3. Change email

    Hi Petra,  Welcome to Box Community and glad to help!  You can share your Box contents through collaboration invite for Box users and for non-Box users, you can send them a shared link to these Box...