Rona

1. Community
2. Support Forum
3. Group Admin permissions

Hi there,  Welcome to Box Community and I'm here to help!  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for pos...

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• Rona
• June 16, 2023 22:47
• 0 votes

1. Community
2. Support Forum
3. Setting up account for a user but she's not receiving a welcome email from box.net

Hi there,  Welcome to Box Community and glad to assist!  It appears that you're already working with our Support team. Please keep an eye to your email and we'll keep in touch.  Thanks for posting! 

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• Rona
• June 16, 2023 22:43
• 0 votes

1. Community
2. Support Forum
3. Cannot create app user for web application

Hi there,  Welcome to Box Community and I'm here to help!  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for pos...

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• Rona
• June 16, 2023 22:39
• 0 votes

1. Community
2. Support Forum
3. Request to run script to fix the data inaccuracy issues

Hi there,  Welcome to Box Community and glad to assist with your storage issue.  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To veri...

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• Rona
• June 16, 2023 22:37
• 0 votes

1. Community
2. Support Forum
3. Cancellation

Hi Stuart,  Welcome to Box Community and glad to assist!  You may go ahead and proceed to this link and cancel your Box subscription. Meanwhile, if you prefer to work with our team, please contact ...

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• Rona
• June 16, 2023 22:33
• 0 votes

1. Community
2. Support Forum
3. Mr Johnly Alupi

Hi Johnly,  Welcome to Box Community and glad to assist!  For context, can you provide more information regarding your issue with account verification?  We'd love to hear back from you! 

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• Rona
• June 16, 2023 22:28
• Edited
• 0 votes

1. Community
2. Support Forum
3. No way to approve app, and no support user generated

Hi there,  Welcome to Box Community and glad to assist!  In regards to your API inquiries, you may repost this in https://forum.box.com/.  We'd love to have you there and happy weekend! 

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• Rona
• June 16, 2023 22:24
• 0 votes

1. Community
2. Support Forum
3. I'm not receiving verify mail.

Hi Tomo,  Welcome to Box Community and glad to assist!   Note: We've removed the email address from this post to keep the user's data private and secured.  Upon checking the email, it was placed on...

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• Rona
• June 16, 2023 22:13
• Edited
• 0 votes

1. Community
2. Support Forum
3. Account maximum storage

Hi Gemma,  Welcome to Box Community and glad to assist!  It appears that you've already worked with our Support team to address your storage issue. Let us know if you have additional questions and ...

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• Rona
• June 16, 2023 22:06
• 0 votes

1. Community
2. Support Forum
3. Cancel Trial Membership

Hi Joe,  Welcome to Box Community and I’m here to help! To cancel, you can use our the self-serve option to end your Box subscription and follow the instructions here according to your account type...

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• Rona
• June 16, 2023 22:03
• 0 votes