Rona

1. Community
2. Support Forum
3. Box using an exceptional amount of memory

Hi Nick,  Welcome to Box Community and glad to assist!  Looking at your profile, it appears that you're already working with our Support team through email. Please keep an eye to your email and we'...

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• Rona
• June 05, 2023 21:35
• 0 votes

1. Community
2. Support Forum
3. I can't set up my account!

Hi there,  Welcome to Box Community and I'm here to assist!  To complete your Box setup, please contact our Sales team for assistance: https://www.box.com/pricing Hope it helps! 

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• Rona
• June 05, 2023 21:06
• 0 votes

1. Community
2. Support Forum
3. Box Sign Templates Disappeared

Hi Michelle,  Welcome to Box Community and glad to assist!  Looking at your profile, it appears that you're already working with our Support team through email. Please keep an eye to your email and...

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• Rona
• June 05, 2023 21:01
• 0 votes

1. Community
2. Support Forum
3. Uploading to company as a guest

Hi Matt,  Welcome to Box Community and glad to help!  The maximum file size limit for uploads to Box varies depending on your account type, as for yourself you're limited to 250 MB per file. As for...

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• Rona
• June 03, 2023 00:57
• 0 votes

1. Community
2. Support Forum
3. Box Drive Windows sync gives out of space error, but account still has free space.

Hi there,  Welcome to Box Community and glad to assist!  By any chance, did you check if this is a shared folder you got this error from? If yes, you may want to reach out to the owner. As the stor...

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• Rona
• June 03, 2023 00:45
• 0 votes

1. Community
2. Support Forum
3. Contact IT

Hi Amy,  Welcome to Box Community and I'm here to assist!  For added context, can you confirm these details?  Did you delete the file through the Box website or in your local Box folder?  Can you ...

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• Rona
• June 03, 2023 00:26
• Edited
• 0 votes

1. Community
2. Support Forum
3. Mac Ventura 13.4 - Box doesn't work

Hi there,  Welcome to Box Community and glad to assist!  Please proceed and uninstall your Box Drive:  Quit Box Drive Open a Terminal window and run the following command: fileproviderctl domain r...

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• Rona
• June 03, 2023 00:11
• 0 votes

1. Community
2. Support Forum
3. if you set up a box account by connecting your gmail can you also access through the box site directly?

Hi there! Welcome to Box Community and glad to assist!  To assist with your login query, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye ...

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• Rona
• June 03, 2023 00:07
• 0 votes

1. Community
2. Support Forum
3. Unable to see collaboration files

Hi Melissa,  Welcome to Box Community and glad to assist!  Can you log in to box.com and in the All Files page, click the bell icon at the top right. If the collaboration invite was sent in the acc...

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• Rona
• June 03, 2023 00:04
• Edited
• 0 votes

1. Community
2. Support Forum
3. IAM Identity Center metadata

Hi there,  Welcome to Box Community and glad to assist!  Metadata is a feature reserved for Business Plus, Enterprise, and Elite accounts. It is also available on developer accounts through https:/...

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• Rona
• June 02, 2023 23:57
• 0 votes