Rona

1. Community
2. Support Forum
3. Storage Used in Account Setting is obviously wrong.

Hi there, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To check log in to box.com> Accou...

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• Rona
• May 02, 2023 22:28
• Edited
• 0 votes

1. Community
2. Support Forum
3. Storage usage in my account is incorrect

Hi Juan Carlos,  Hi Mark, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To check log in t...

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• Rona
• May 02, 2023 22:23
• 0 votes

1. Community
2. Support Forum
3. account was canceled before bogus charge

Hi Jon,  Welcome to Box Community and I’m here to help! Looks like you're already working with the Product Support team, please keep an eye to your email as our team will get in touch to help addre...

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• Rona
• May 02, 2023 22:22
• 0 votes

1. Community
2. Support Forum
3. Folder does not appear in explorer

Hi Rhonda,  Welcome to Box Community and I’m here to help! Looks like you're already working with the Product Support team, please keep an eye to your email as our team will get in touch to help ad...

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• Rona
• May 02, 2023 22:20
• 0 votes

1. Community
2. Support Forum
3. Incorrect space available

Hi Marc,  Welcome to Box Community and I’m here to help! Looks like you're already working with the Product Support team, please keep an eye to your email as our team will get in touch to help addr...

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• Rona
• May 02, 2023 22:18
• 0 votes

1. Community
2. Support Forum
3. Need my storage spaxe re-calculated

Hi Mark, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To check log in to box.com> Accoun...

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• Rona
• May 02, 2023 22:14
• 0 votes

1. Community
2. Support Forum
3. Storage information is incorrect

Hi Susanna, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in ...

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• Rona
• May 02, 2023 22:12
• 0 votes

1. Community
2. Support Forum
3. Embedding to Website

Hi Alyssa,  Welcome to Box Community and glad to help!  According to our specialists there was an update to the our embed widgets. Security has tightened up and as such, this behavior is now expect...

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• Rona
• May 02, 2023 22:09
• 0 votes

1. Community
2. Support Forum
3. Sending a link to China

Hi Timothy,  Welcome to Box Community and glad to help!  It would be helpful if you could also include the screenshot of your colleague's error through this post.  We'll await for you reply! 

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• Rona
• May 02, 2023 22:02
• Edited
• 0 votes

1. Community
2. Support Forum
3. Unable to edit in real-time

Hi Celine,  Welcome to Box Community and glad to help!  As of this message, our Office Online integration supports concurrent editing, so you and your coworkers can collaborate on documents in real...

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• Rona
• May 02, 2023 21:26
• 0 votes