Rona

1. Community
2. Support Forum
3. No notifications

Hi Georg,  Welcome to Box Community and glad to help!  Your email is not in our suppression list, and you  may want to identify the type of notification(s) you're unable to receive.  Let us know ho...

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• Rona
• April 19, 2023 19:17
• Edited
• 0 votes

1. Community
2. Support Forum
3. Trying to pay for 2 bills

Hi there,  Welcome to Box Community and glad to help!  You may contact our Billing folks to help you address your payment concern. Please reach out to our team via billing@box.com or you can create...

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• Rona
• April 19, 2023 19:12
• 0 votes

1. Community
2. Support Forum
3. Exception java.net.SocketException: Broken pipe

Hi there,  Welcome to Box Community and glad to assist!  I opened a new ticket for our Product Support team regarding your upload error. Someone from our team will get in touch via email and please...

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• Rona
• April 19, 2023 18:56
• 0 votes

1. Community
2. Support Forum
3. Storage Limit

Hi Pauline,  Welcome to Box Community and glad to help!  You may want to check the folder you're uploading your files into. Is the folder your owned folder or just collaborated with? If it's the la...

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• Rona
• April 18, 2023 23:09
• 0 votes

1. Community
2. Support Forum
3. Windows 11 Search Sub-folders for files

Hi Georgina,  Welcome to Box Community and glad to help!  We'd like to gather more details regarding your search queries, please bear with me.  Are you using a local Box desktop application for yo...

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• Rona
• April 18, 2023 23:05
• Edited
• 0 votes

1. Community
2. Support Forum
3. Triggers on Folder Creation - Power Automate?

Hi Barry,  Welcome to Box Community and glad to help!  We will be needing more information regarding your query and I opened a new ticket for our Product Support team. We will get in touch to you a...

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• Rona
• April 18, 2023 22:42
• 0 votes

1. Community
2. Support Forum
3. can't get box drive to show up locally

Hi Megan,  Welcome to Box Community and glad to help!  To help address your Box Drive issue, can I confirm the following?  Your Operating System and its version.  The current version of your Box D...

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• Rona
• April 18, 2023 22:39
• 0 votes

1. Community
2. Support Forum
3. Editor Collaborator unable to upload photos

Hi Joan,  Welcome to Box Community and glad to help!  Did the user uploaded the file through her local Box Sync folder? If yes, can the user try to upload it directly in box.com?  Let us know if an...

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• Rona
• April 18, 2023 22:35
• Edited
• 0 votes

1. Community
2. Support Forum
3. Inbox badge notifications

Hi Mykel,  Welcome to Box Community and glad to help!  What kind of notification did you receive? Can you please attach a screenshot in this post?  It would also be helpful if you could provide mor...

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• Rona
• April 18, 2023 22:27
• 0 votes

1. Community
2. Support Forum
3. Photo n Video

Hi Benito,  Welcome to Box Community and glad to help!  Looks like you have a particular inquiry regarding photo and video. It would be helpful if you could add more details regarding this.  Let us...

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• Rona
• April 18, 2023 22:20
• Edited
• 0 votes