Rona

1. Community
2. Support Forum
3. Box iPad app has the share icon disabled?

Hi Sachin,  Welcome to Box Community and glad to help!  Please uninstall and reinstall your Box for iOS application, then try again. Hope it works! 

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• Rona
• April 04, 2023 21:03
• 0 votes

1. Community
2. Support Forum
3. Require email address and name to get files out of password protected shared folder

Hi George,  Welcome to Box Community and glad to help!  You can just invite your colleague/client into your folder as a collaborator, this way your invitee will be prompted to setup his or her resp...

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• Rona
• April 04, 2023 20:59
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Tool

Hi there,  Good day!  I opened a ticket for Product Support team to help with your Box Tools error. We will get in touch and please keep an eye to your email.  Stay well! 

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• Rona
• April 04, 2023 20:42
• 0 votes

1. Community
2. Support Forum
3. How many users do I need?

Hi Caroline,  Welcome to Box Community and glad to help!  Please reach out to our Sales team to have someone to discuss this to you. You can go to box.com/pricing or submit a contact form at this p...

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• Rona
• April 04, 2023 15:18
• Edited
• 0 votes

1. Community
2. Support Forum
3. Can unmanaged Box users be allowed to authenticate with SSO?

Hi Eric,  Welcome to Box Community and glad to help!  Note: Your organization may also have unmanaged users.  These are people who are part of your organization but are using unlicensed Box account...

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• Rona
• April 03, 2023 23:06
• 0 votes

1. Community
2. Support Forum
3. Problem with confirmation email

Hi Claudia,  Welcome to Box Community and glad to help!  We do not encourage anyone in this forum to expose their personal data such as their email address. As of this writing, I've already removed...

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• Rona
• April 03, 2023 22:57
• 0 votes

1. Community
2. Support Forum
3. 間違って削除したアカウントの復元

Hi there,    Welcome to the Box Community, I'm happy to help!   We strongly advise everyone in this forum to refrain from providing their private details such as your email address to keep your inf...

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• Rona
• April 03, 2023 22:51
• 0 votes

1. Community
2. Support Forum
3. How many folders can be created in an account at a single level?

Hi Rashi,  Welcome to Box Community and glad to help!  Just so you know, your ability to create folders and house contents will depend on your storage limit. For the large number of contents, you m...

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• Rona
• April 03, 2023 22:45
• 0 votes

1. Community
2. Support Forum
3. Box Issues

Hi there,  Welcome to Box Community and glad to assist!  Note that your ability to utilize Box Sign and its features varies depending on your current Box Subscription. We'd be happy to help.  You m...

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• Rona
• April 03, 2023 22:37
• Edited
• 0 votes

1. Community
2. Support Forum
3. Unable to connect to BOX using organisation email

Hi there,  Welcome to Box Community and glad to help!  Just to clarify, Personal Box users are able to login to Box Drive in this machine but not those who are using an SSO-based Box login, Am I co...

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• Rona
• April 03, 2023 22:27
• 0 votes