France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Refund - overcharged

    Hi Jed,  Welcome to the Box Community!   This would be something our Billing team can help address and may require specific account information. Its seems you already have an open ticket for this ...

    1. Community
    2. Support Forum
    3. Content Searching

    Hi there,  Welcome to the Box Community! Box Content search feature is currently only available to Business and higher plans as found HERE. "Indexed Text per Document: The Box search index stores...

    1. Community
    2. Support Forum
    3. Please help us

    Hi Niels,  Thanks for your post and welcome to the Box Community! Our Billing team can help address this with you so I went ahead and created a ticket for you for an associate to help look into thi...

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    1. Community
    2. Support Forum
    3. Kyndryl vs. IBM ownership transfer

    Hi Everyone,  Welcome to the Box Community! The issues that you raised on this thread may require specific account information to resolve. If you do not have a ticket yet, can you please submit a n...

    1. Community
    2. Support Forum
    3. The box folder owner has left IBM

    Hi Peter,  Welcome to the Box Community! It's likely that the account was set to "Inactive" thus shared contents are no longer visible to others. Please contact the Primary admin that manages this ...

    1. Community
    2. Support Forum
    3. Cannot use box.net when my VPN is active

    Hi James,  Welcome to the Box Community! Can you please make sure to configure your VPM or proxy to allow Box access and follow the steps in this article: Configuring a Firewall for Box Application...

    1. Community
    2. Support Forum
    3. Shortcut to open file on box.com

    Hi Ti,  Welcome to the Box Community and thanks for your post in the forum!   Have you checked out this support article on Using Keyboard Shortcuts for Box?   This may be relevant to your problem w...

    1. Community
    2. Support Forum
    3. Lost Folders!!

    Hi Eli,  Welcome to the Box Community! Please note that during your account upgrade, Files/folders may not be accessible as your account is in transition and this may take up to 24 hours to complet...

    1. Community
    2. Support Forum
    3. Editor Can't Upload Files

    Hi Susan, Welcome to the Box Community!   I understand that one of your collaborators are having issue with uploads. Has the user tried to upload using other browsers and tried connecting to a diff...

    1. Community
    2. Support Forum
    3. Printing documents

    Hi Michael,  Welcome to the Box Community! Have you checked out this article on Printing Files from Box?   This may be relevant to your problem with the next steps!   If this did not help, do you m...