France

Follow
  • Total activity 9545
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 15 users
  • Votes 23
  • Subscriptions 4491

Comments

Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Changing account to Non-profit

    Hi there,  Welcome to the Box Community, I'm happy to help! I understand that you wish to upgrade your Personal Free account to a Non-profit Business one. This would be best discussed with our bill...

    • View comment
    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Characters to avoid in file and folder names

    Hi Sarah.  Welcome to the Box Community, I'm happy to help! There are indeed some limitations on characters/ symbols when naming your folders and files in Box: Box only supports file or folder na...

    1. Community
    2. Support Forum
    3. Storage Usage In My Account Is Incorrect

    Hey, Guys!  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I'...

    1. Community
    2. Support Forum
    3. Account cencellation

    Hi Dan,  Welcome to the Box Community, I'm happy to help! If you wish to cancel your Box account, you may follow the steps in this article: Canceling Your Box Account  Feel free to write back in if...

    • View comment
    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Billing Issue

    Hi Kyle,  Welcome to the Box Community, I'm happy to help! If you wish to discuss the charges on your account, you may email our billing team at billing@box.com or you may submit a billing ticket f...

    • View comment
    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Can't empty box.com drive

    Hi Ultra Fatpig,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorre...

    1. Community
    2. Support Forum
    3. I can't download the box app to my Mac book.

    Hi Teresa,  Welcome to the Box Community, I'm happy to help! May we know what version of macOS are you on and can you please confirm if your Macbook meets the prerequisite listed on this article to...

    • View comment
    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Can't login

    Hi Tommy,  Welcome to the Box Community, I'm happy to help! Can you try manually resetting Box Drive from your computer following this article:  https://support.box.com/hc/en-us/articles/360043697...

    1. Community
    2. Support Forum
    3. Overstorage incorrectly reported

    Hi Pham,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I've...

    1. Community
    2. Support Forum
    3. Retrieve file

    Hi Pallavi,  Welcome to the Box Community, I'm happy to help! We usually see this error message when someone tries to open a file via the Office Online tool When you open a file through the Office ...

    • View comment
    • France
    • Edited
    • 0 votes