France

1. Community
2. Support Forum
3. Can't access shared folder

Hi Maximilian, Have you tried to reach out to the person who sent you this link? Seems the best option is to contact the individual who owns the file and have them check and/or update the Shared li...

• View comment
• France
• September 02, 2022 22:10
• Edited
• 0 votes

1. Community
2. Support Forum
3. Can't access shared folder

Hi Maximilian,  Welcome to the Box Community, I'm happy to help! This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever creat...

• View comment
• France
• September 02, 2022 20:52
• 0 votes

1. Community
2. Support Forum
3. Saving an updated xls file to multiple folders in one click

Hi Lars, Welcome to the Box Community, I'm happy to help! There is no way to update both files that are saved on different locations in Box simultaneously. If this is something you would like to be...

• View comment
• France
• September 02, 2022 20:50
• Edited
• 0 votes

1. Community
2. Support Forum
3. How many devices can we access simultaneously?

Hi Satsuki,  Welcome to the Box Community, I'm happy to help! There is no limit to the number of devices that you can use to access your Box simultaneously as long as the device and OS is supported...

• View comment
• France
• September 02, 2022 20:41
• 0 votes

1. Community
2. Support Forum
3. PILASTER_CLI-06001AA1-04 and PILLAR_CLI-06001AA1-05 SAE Queries trackers not available for Vassil Dochev

Hi Vassil,  Welcome to the Box Community, I'm happy to help! Do you encounter an error message when you try to open these files? Can you share a screenshot of it so we can take a look? I'll keep an...

• View comment
• France
• September 02, 2022 20:31
• 0 votes

1. Community
2. Support Forum
3. Census Blocks Covered by Auction 904 Defaults Shapefile is unavailable

Hello Mohan,  Welcome to the Box Community, I'm happy to help! It looks like the link is limited to users of the organization that owns the file. You would need to reach out to FCC to update the li...

• View comment
• France
• September 02, 2022 20:20
• 0 votes

1. Community
2. Support Forum
3. Unable to download video to iphone

Hi Christine,  Welcome to the Box Community, I'm happy to help! Can you provide is a screenshot of the error that you encounter every time you try to save the files into your iPhone? Can you make s...

• View comment
• France
• September 02, 2022 20:03
• 0 votes

1. Community
2. Support Forum
3. Mac "file does not exist" .docx and .jpg files

Hi Ethan,  Welcome to the Box Community! I'm sorry to hear that you are having issues with your files in Box Drive. It looks like you are part of an organization that requires their managed users t...

• View comment
• France
• September 02, 2022 19:18
• 0 votes

1. Community
2. Support Forum
3. Cant create primary key

Hi Abel,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. Kindly check your email for ...

• View comment
• France
• September 02, 2022 19:15
• 0 votes

1. Community
2. Support Forum
3. "Updates" Function

Hi Laura,  Welcome to the Box Community, I'm happy to help! Box has made the decision to end of life (EOL) the Updates feature on August 31, 2022. Updates shows the changes made to all the content ...

• View comment
• France
• September 02, 2022 19:13
• 0 votes