France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Box with iOS

    Hi Todd, Welcome to the Box Community, I'm happy to help! To clarify, are you using Box Drive on your MacBook to access your Box files? If yes, do you encounter any sort of error message when using...

    1. Community
    2. Support Forum
    3. Disabled by Administrator

    Hi there,  Welcome to the Box Community, I'm happy to help! Please be advised that Box integration with Office desktop applications is only available for computers running Windows. To learn more ab...

    1. Community
    2. Support Forum
    3. 2-Step-Verification cannot work.

    Hi Ceasar,  Welcome to the Box Community, I'm happy to help! I saw that you have a ticket for this issue with support and it seems the issue has been resolved and clarified. If you need further ass...

    1. Community
    2. Support Forum
    3. Promise of 10GB Free Storage with Box Mobile App Download and installation.

    Hi Slava,  Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this for you. Thanks ...

    1. Community
    2. Support Forum
    3. F2A

    Hi Diego,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. Kindly check your email for...

    1. Community
    2. Support Forum
    3. Add a new email

    Hi there,  Welcome to the Box Community, I'm happy to help! If you would like to add another email into your Box account, you may follow the steps below: 1. Go to the user's profile (Initials)2. C...

    1. Community
    2. Support Forum
    3. Storage running out for no reason

    Hi Aleksandra,  Welcome to the Box Community, I'm happy to help! The issue that you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Inco...

    1. Community
    2. Support Forum
    3. Box full you need to upgrade

    Hi Peter,  Welcome to the Box Community, I'm happy to help! Upon checking, I can see that 607.6MB of 10GB is the actual storage usage reflecting on your account. The notice that says your Box is fu...

    1. Community
    2. Support Forum
    3. Upgrade - not accepting payment

    Hi Parveen,  Welcome to the Box Community! I'm happy to help. I understand that you are having issue upgrading your Box account. To help look into this, please send an email to billing@box.com and ...

    1. Community
    2. Support Forum
    3. F2A

    Hi Diego,  Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may b...