France

1. Community
2. Support Forum
3. Storage Data Used is Incorrect

Hi MH,  Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files/ folders in your account, so you should now see the correct data and storage size in ...

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• France
• May 18, 2022 18:59
• 0 votes

1. Community
2. Support Forum
3. Critères mot de passe

Hi Vicky,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

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• France
• May 18, 2022 18:56
• 0 votes

1. Community
2. Support Forum
3. Can not receive passwod reset email

Hi Roger,  Welcome to the Box Community!   This is something our Product Support team would like to investigate with you and may require specific account information. I've gone ahead and created a...

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• France
• May 18, 2022 18:55
• 0 votes

1. Community
2. Support Forum
3. All files are gone

Hi Leslie, Welcome to the Box Community! To confirm, do you own the missing folders/ files or are these collaborative folders owned by someone else? If a collaborative folder that you do not own is...

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• France
• May 18, 2022 18:52
• 0 votes

1. Community
2. Support Forum
3. Query - Can i pull data from Box folder to my Workday?

Hi Bela,  Welcome to the Box Community, I'm happy to help! Box currently does not have a direct integration app build for you to link your Box folders into Workday. I appreciate your feedback and w...

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• France
• May 17, 2022 21:25
• Edited
• 0 votes

1. Community
2. Support Forum
3. Gathering ACL for all files/folders?

Hi there,  Welcome to the Box Community, I'm happy to help! You could pull a "Collaborations Report"  to see all the files/ folders permissions in your account. The Collaborations report lists coll...

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• France
• May 17, 2022 21:03
• 0 votes

1. Community
2. Support Forum
3. Unable to Connect

Hi Patricia,  Welcome to the Box Community, I'm happy to help! When you say you need to connect to a part of your partner, you having issue accessing a content shared by your partner or are you try...

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• France
• May 17, 2022 20:50
• 0 votes

1. Community
2. Support Forum
3. error when uploading a file to Box

Hi Thomas,  Thanks for reaching out, I'm happy to help! We usually see this error for Windows users if the file path length is hitting the maximum number of characters limit. Windows does not allow...

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• France
• May 17, 2022 20:43
• 0 votes

1. Community
2. Support Forum
3. 2FA can it be selected to be run as an item in Box Reports

Hi there,  Welcome to the Box Community, I'm happy to help! You may run a User Activity report to see the list of your users who has enabled 2FA on their account. See the  following steps below on ...

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• France
• May 17, 2022 20:10
• Edited
• 0 votes

1. Community
2. Support Forum
3. Unable to sync box into oulook mail

Hi there,  Welcome to the Box Community, I'm happy to help! Do you mind providing a screenshot of this specific error so we can take a closer look? Also, may I know what specific outlook app (nativ...

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• France
• May 17, 2022 19:59
• Edited
• 0 votes