France

1. Community
2. Support Forum
3. Excel Tables in Powerpoint not updating

Hi Nathan,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've ...

• View comment
• France
• January 27, 2023 22:59
• 0 votes

1. Community
2. Support Forum
3. Deletion of files in a folder

Hi Juan,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've go...

• View comment
• France
• January 27, 2023 20:55
• 0 votes

1. Community
2. Support Forum
3. Storage used incorrect

Hi Richard,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I...

• View comment
• France
• January 27, 2023 20:52
• 0 votes

1. Community
2. Support Forum
3. GoPro *.360 video files don't upload

Hi Eric,  Welcome to the Box Community, I'm happy to help! Have you checked this article on Miscellaneous Box Drive Error Notifications: https://support.box.com/hc/en-us/articles/360043697614-Misce...

• View comment
• France
• January 27, 2023 22:54
• Edited
• 0 votes

1. Community
2. Support Forum
3. Please run Storage Usage Script 回答済み

Hi Tom,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems indeed related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I...

• View comment
• France
• January 27, 2023 20:34
• 0 votes

1. Community
2. Support Forum
3. Cannot download box drive

Hi Rachel,  Welcome to the Box Community, I'm happy to help! We've made an announcement about the changes to Box Desktop CDNs which seems related to the error you are seeing: https://support.box.co...

• View comment
• France
• January 27, 2023 20:32
• 0 votes

1. Community
2. Support Forum
3. Client upload directly to folder (with privacy?)

Hi Natalie,  Welcome to the Box Community, I'm happy to help! Certainly! This is possible using the " Box File request" feature. Box File Request gives you a fast and secure way to request and obta...

• View comment
• France
• January 27, 2023 17:48
• 0 votes

1. Community
2. Support Forum
3. Uploading Data (not a file) to a Box file

Hi Gary,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to look into and may require specific account information.  I've gone ahead an...

• View comment
• France
• January 27, 2023 17:41
• 0 votes

1. Community
2. Support Forum
3. About the new version display next to the file name

Hi Shiori,  Welcome to the Box Community, I'm happy to help! Whenever you edit a file in Box Drive and save your changes, it would create a new version of the same file. Box overwrites a file and ...

• View comment
• France
• January 27, 2023 17:32
• 0 votes

1. Community
2. Support Forum
3. Can't upload files into platform

Hi Paulo,  Welcome to the Box Community, I'm happy to help! We appreciate you raising this issue to us, our engineering team is currently aware of this situation. While they are working on a fix fo...

• View comment
• France
• January 26, 2023 19:14
• Edited
• 0 votes