France
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Recent activity by France-
Hi David, Welcome to the Box Community, I'm happy to help! File content search is only available to account from Business level and above and not for those on the Personal plans. File Content S...
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Hi Kelly, Welcome to the Box Community, I'm happy to help! Tracking file activity is indeed available only on the files of Starter, Business, Business Plus, and Enterprise accounts, and only are v...
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Hi Luca, Welcome to the Box Community! I understand that you need to change the Primary email address associated to your Box account, I'm happy to help! You just need to link your new email as an ...
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Hi there, Welcome to the Box Community! I understand that you are having issue downloading Box Drive on your windows device, I'm happy to help! To confirm, do you encounter any specific error when...
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Hi there, Welcome to the Box Community, I'm happy to help! This would be better discuss with a member of Box billing support team. Kindly reach out and send an email to billing@box.com for questio...
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Hi Shelley, Welcome to the Box Community, I'm happy to help! We apologize for the extended impact of this issue, rest assured that our engineering team is currently aware of this situation. While ...
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Hi Yuki, Welcome to the Box Community, I'm happy to help! The information you are requesting can be determined using Box Reports, specifically by running a User Activity Report which allows Box Ad...
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Hi Danielle, Can you ask the sender to remove you from the collaborative folder and then invite you again and see if that helps? Opening a case in Product Support is only available to our paid sub...
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Hi Anthony, Welcome to the Box Community. I understand you are having issue accessing your Box files, I'm happy to help!We have some tips that might help resolve the issue for you: Please ensure ...
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Hi Danielle, Welcome to the Box Community, I'm happy to help! If you are having trouble accessing a folder that has been shared with you, please verify that you are signed in to the same Box accou...