France
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Recent activity by France-
Official comment Hi Enzo, Welcome to the Box Community! It's likely the content was deleted together with the previous employee's Box account. I would recommend reaching out to your Box Admin on recovering the acc...
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Official comment Hi there, Welcome to the Box Community, I'm happy to help! I ran a script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the cor...
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Hi Alexander, In the event that your IT person is unable to resolve this issue and you need further assistance, please go ahead and submit a support ticket to Product Support team by clicking the ...
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Official comment Hi Aine, Welcome to the Box Community, I'm happy to help! There are indeed a few limitations when working on a file with Office online: Office Online supports editing for .xlsx, .pptx, and .docx...
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Hi Kulas, Welcome to the Box Community, I'm happy to help! This looks like a Windows error message rather than Box. I've found a couple of posts on different forum site that discuss this error and...
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Official comment Hi there, Welcome to the Box Community, I'm happy to help! I went ahead and ran a script that will recount all of the files and how much storage is being used in your account. You should now see ...
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Official comment Hi Bob, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I went...
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Official comment Hi Cherstyn, Welcome to the Box Community, I'm happy to help! If you would like to change the email address associated with your Box account, please make sure to follow this article: https://suppo...
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Hi there, Welcome to the Box Community, I'm happy to help! To confirm, is the missing folder a folder you own or owned by someone else? If it's a folder you own, have you tried to search within yo...
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Hi RP, Welcome to the Box Community! Would you mind sharing a screenshot of the content menu for Box Drive when you try to create a Shared link so we can take a look? I look forward to hear from y...