France

1. Community
2. Support Forum
3. BOX LINK IS NOT OPENING IN CHROME

Hi Vijay,  Welcome to the Box Community! I'm sorry to hear that you are having issue accessing a Shared link. Do you encounter any sort of error message when accessing the link? Do you mind sharing...

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• France
• February 22, 2022 20:25
• 0 votes

1. Community
2. Support Forum
3. Box Sync log in is hanging

Hi John,  Welcome to the Box Community! I'm sorry to hear that you are having issue logging in to Box Sync  It looks like you are part of an organization that requires their managed users to contac...

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• France
• February 21, 2022 22:31
• Edited
• 0 votes

1. Community
2. Support Forum
3. Private embed link

Hi Vladislav,  Welcome to the Box Community! Have you checked out this article on creating Box Embed widget: https://support.box.com/hc/en-us/articles/360043695434-Create-a-Box-Embed-Widget  This m...

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• France
• February 21, 2022 22:11
• 0 votes

1. Community
2. Support Forum
3. private account with company email, cannot access company's shared files.

Hi there,  Welcome to the Box Community! If you're unable to open a shared link from a user who is part of managed by a Box organization (example: University), its likely the link access has been l...

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• France
• February 21, 2022 22:07
• 0 votes

1. Community
2. Support Forum
3. Box tools installed and enabled on Mac, but not able to use

Hi Zoe,  Welcome to the Box Community!   This would be something Product Support team would like to investigate and it appears you already have an open ticket for this issue with support. Please c...

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• France
• February 21, 2022 21:45
• 0 votes

1. Community
2. Support Forum
3. Why Windows 10 indexing of Box folder not possible with Bix Drive app

Hi Ivan, Welcome to the Box Community! The search feature you are inquiring is currently not supported with Box Drive on Windows machines and is currently a known limitation.  You can find more inf...

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• France
• February 21, 2022 21:32
• Edited
• 0 votes

1. Community
2. Support Forum
3. new to box, unable to play shared videos on pc, but they play on hone app fine.

Hi Ricardo, Welcome to the Box Community! I'm sorry to hear that you are having issue previewing a videos.  To confirm, are these Shared videos via a Shared link or were you invited as a collaborat...

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• France
• February 21, 2022 21:25
• 0 votes

1. Community
2. Support Forum
3. Box EDIT Notofications

Hi Sam,  Welcome to the Box Community!   There is currently no option to disable this notification for Box Edit. I appreciate your feedback and would highly recommend that you send this directly ...

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• France
• February 21, 2022 21:14
• Edited
• 0 votes

1. Community
2. Support Forum
3. Adobe Bridge no longer lists Box Drive

Hi Lee Ann,  Welcome to the Box Community! The issue you are encountering is a known software incompatibility/limitation with Box Drive and Adobe Bridge. You can find more information in our suppor...

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• France
• February 21, 2022 20:59
• 0 votes

1. Community
2. Support Forum
3. Can't open with excel from Box

Hi Mackenzie,  Welcome to the Box Community, I'm happy to help! If you would like to edit your MS files with your MS Desktop applications, you will need to download and install Box Tools in your co...

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• France
• February 18, 2022 21:07
• Edited
• 0 votes