France
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Recent activity by France-
Official comment Hi Zelda, Welcome to the Box Community! You will need to contact the owner of the file or the folder where this report is located and request that they grant you permission to "upload" a new versio...
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Official comment Hi Nick, Welcome to the Box Community! Kindly refer to this article for the guidelines on requesting for a refund: https://support.box.com/hc/en-us/articles/360044192753-Requesting-a-Refund Thanks...
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Official comment Hi Jessica, Welcome to the Box Community! Have you checked out this article on Decreasing seats for your subscription? https://support.box.com/hc/en-us/articles/360044193073-Decreasing-Seats-From-...
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Hi there, Welcome to the Box Community! May I know what OS are you running Box Sync into? Did you encounter an error message similar to what is described in this article: https://support.box.com/hc...
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Hi there, Welcome to the Box Community! I'm sorry to hear that one of your collaborators in having issue and can't sign in to their account. Could you please have the affected user go to Support.b...
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Hi Dave, Welcome to the Box Community! The Sync function you see in Box.com is specifically for Box Sync and not of Box Drive nor have any effect to it. Box Drive does not use this function, and ...
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Hi William, Welcome to the Box Community! Have you carefully checked your Trash in Box.com to see if the deleted files are in there? You can user the filter in your Box Trash "Items I deleted" di...
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Hi Nisha, Welcome to the Box Community! To configure the default location of Box Drive started on version 2.3 which is an older version. This feature has since been added to Box and should be on n...
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Official comment Hi Admin, Welcome to the Box Community! There is currently no option to add a co-owner on multiple folders at once in the Admin console. You can check and post in our Platform and Developer forum ...
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Hi Ian, Welcome to the Box Community! This would be something Box Support team would like to investigate with you and may require specific account information so I've gone ahead and created a tic...