
France
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Recent activity by France-
Hi there, Welcome to the Box Community! Would you mind providing more details about your upload workflow and the disappearing Files? Are you uploading files of the same name as whats's already ins...
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Hi Francisco, Welcome to the Box Community! Have you checked out this article on Troubleshooting uploads to Box: https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-B...
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Hi Mandeep, Welcome to the Box Community! I understand that you've received a file back in 2019 and need to access it again. To confirm, were you accessing this file via a Shared link? Do you rece...
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Hi Maty, Looks like you've already uninstalled Box Drive, can you restart your computer and then reinstall Box Drive. Please see this article for the steps on installing Box Drive. Best,
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Hi Bill, Welcome to the Box Community! I see that you already have a ticket for this request with our Cancellations team and they are reviewing your account. You should be receiving a feedback fr...
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Official comment Hi there, Welcome to the Box Community! If you would like to receive a quote on our Enterprise plan, please contact the Box Sales team by emailing sales@box.com or calling 1-877-729-4269 <ext. 1> ...
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Hi Maty, Welcome to the Box Community! Can you uninstall Box Drive following the steps in this in this article then reinstall the app again?To reinstall, please see this article for a thorough ste...
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Hi Peter, Could you have them try adding users on those folders again, make sure to click the "Save" button and then refresh their page and see if the changes were saved? If the changes they made ...
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Official comment Hi Susan, Welcome to the Box Community! Fields can be added by the requestor as signature fields and you can state that the signer will either need to sign or initial. The signer has the ability t...
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Hi Kelsey, Welcome to the Box Community! This might require some account specific information, so I've submitted a case to Box Support on your behalf. Please check your email for details and...