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Unable to open Box on macOS Monterey 12.1 with M1

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Maty Aronson

Unable to open Box on macOS Monterey 12.1 with M1. I downloaded the Mac app and receive an error message wen try to launch it -
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6 comments

Date Votes
  • France

    Hi Maty, 

    Welcome to the Box Community!

    Can you uninstall Box Drive following the steps in this in this article then reinstall the app again?

    To reinstall, please see this article for a thorough steps.

    Let us know how it goes.

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  • Maty Aronson

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  • France

    Hi Maty, 

    Looks like you've already uninstalled Box Drive, can you restart your computer and then reinstall Box Drive.

    Please see this article for the steps on installing Box Drive.

    Best,

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  • Maty Aronson

    Box still shows in the Applications. Should I delete it before restarting?

     

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  • Maty Aronson

    Hell. Any update en my case?

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  • France
    • Edited

    Hi Maty, 

    Please go ahead and delete the application and then restart your Mac.

    Once your Mac is on again, try installing Box Drive following the steps in this article: https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive

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