France

1. Community
2. Support Forum
3. Add VAT number in my invoice

Hi Alba,  Welcome to the Box Community!   This would be something our Billing department can help you with and look into so I went ahead and created a ticket for you for an associate to help with ...

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• France
• January 12, 2022 18:58
• 0 votes

1. Community
2. Support Forum
3. Box Drive - Red dot not resolving

Hi Sheila,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and creat...

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• France
• January 11, 2022 22:09
• 0 votes

1. Community
2. Support Forum
3. Please Cancel

Hi Nicholas,  Welcome to the Box Community! We are sorry to see you go. If you need to cancel your account, you can follow the guidelines in this article:  https://support.box.com/hc/en-us/article...

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• France
• January 12, 2022 22:53
• Edited
• 0 votes

1. Community
2. Support Forum
3. Remove myself from Enterprise Network?

Hi Nathan,  Welcome to the Box Community! This request can be further discussed with our Product support team and may require specific account information. As I've checked, it seems you already hav...

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• France
• January 11, 2022 19:31
• 0 votes

1. Community
2. Support Forum
3. Box Folder disappeared

Hi Katie,  Welcome to the Box Community! Can you try to uninstall Box Drive and then reinstall it and see if help resolve the issue for you? To uninstall Box Drive, please following this article. ...

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• France
• January 11, 2022 19:22
• 0 votes

1. Community
2. Support Forum
3. Upgrade to Business

Hi Donna,  Welcome to the Box Community! May I know what is the size of the file you are trying to upload? Are you uploading it to a folder you own or owned by someone else? Can you share a screens...

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• France
• January 11, 2022 19:15
• 0 votes

1. Community
2. Support Forum
3. Account Details need to be updated and or do we need to move to a new account

Hi Sally,  Welcome to the Box Community!   This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmati...

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• France
• January 11, 2022 19:13
• 0 votes

1. Community
2. Support Forum
3. When will Box Sync get M1 support?

Hi David,  Welcome to the Box Community! Box Sync is not supported on M1 devices at present and we do not have an ETA on this. If you have any product feedback suggestions or ideas, we recommend yo...

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• France
• January 11, 2022 19:10
• 0 votes

1. Community
2. Support Forum
3. Link expiration / timeout

Hi Pavel,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and create...

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• France
• January 11, 2022 18:54
• 0 votes

1. Community
2. Support Forum
3. Tags

Hi Chelsea,  Welcome to the Box Community! You won't be able to Tag an item while its on preview mode in Box. Please take a look the steps on this article on how to tag a file in Box: https://supp...

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• France
• January 10, 2022 21:39
• Edited
• 0 votes