France

1. Community
2. Support Forum
3. Box and Apache Log4j

Hi Charles,  I've fixed the link for you, can you try accessing it again.

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• France
• December 14, 2021 20:29
• 0 votes

1. Community
2. Support Forum
3. MS Word

Hi Thomas,  Welcome to the Box Community! May I know what version of Windows 7 are you using? Is it Professional or Enterprise? Can you make sure that your computer meets the requirements in this a...

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• France
• December 14, 2021 20:26
• 0 votes

1. Community
2. Support Forum
3. Lost Folder

Hi Adam,  Welcome to the Box Community! Are you the owner of the missing folder or is it owned by someone else? Have you tried to search within your Box and Box Trash and use the filters to find th...

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• France
• December 14, 2021 20:18
• 0 votes

1. Community
2. Support Forum
3. Unable to Open Folder Error only in Adobe Premiere

Hi Margie,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and create...

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• France
• December 14, 2021 19:59
• 0 votes

1. Community
2. Support Forum
3. Email

Hi Luc,  Welcome to the Box Community!   The feature you are inquiring is currently not supported thus you will have to manually save your emails to your folder is Box. I appreciate your feedback a...

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• France
• December 14, 2021 19:55
• Edited
• 0 votes

1. Community
2. Support Forum
3. Log4Shell vulnerability and Box

Hi Everyone,  Welcome to the Box Community and thanks for posting! Please find Box's official statement regarding this issue on this blog post: https://blog.box.com/boxs-statement-recent-log4j-vuln...

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• France
• December 17, 2021 20:35
• Edited
• 0 votes

1. Community
2. Support Forum
3. Oops! We can't seem to find the page you're looking for.

Hi Marcelo,  Welcome to the Box Community!   This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead and created ...

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• France
• December 14, 2021 19:47
• 0 votes

1. Community
2. Support Forum
3. Logged in to my free account, but Can't find my Documents

Hi there,  Welcome to the Box Community! If you are longer seeing files in your Box, its possible that you have deleted those a year ago or those files are owned by another user and you have been r...

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• France
• December 14, 2021 19:44
• 0 votes

1. Community
2. Support Forum
3. how do i move my own file into a shared file?

Hi Jennifer, Welcome to the Box Community! If you are accessing the folder your professor made from a "Shared link", I'm afraid you won't be able to upload anything in there. Using Shared link allo...

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• France
• December 14, 2021 19:41
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box and Apache Log4j

Hi Everyone,  Welcome to the Box Community and thank you for your posts! We have been actively investigating the impact of Log4J on Box, and we have found no evidence of successful exploitation. We...

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• France
• January 13, 2022 16:44
• Edited
• 0 votes