Unable to Open Folder Error only in Adobe Premiere

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  • France

    Hi Margie, 

    Welcome to the Box Community!
    This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 
    Please check your email for details and updates
    Thanks for your patience!
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  • Julie Jonas

    I am having the same problem on two different computers without adobe open. It has been going on for weeks. I have tried uninstalling and reinstalling. Please help. 


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  • Nicole Pecaro

    Hi, has there been a fix for this? This is a major roadblock to our creative processes. 

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