France
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Recent activity by France-
Hi Gemma, Welcome to the Box Community! Box search works if you own the content or if you are a collaborator in a content. If your team members are accessing your files through a Shared link, the ...
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Official comment Hi George, Welcome to the Box Community! This would be something our Cancellations team can assist you with and may require specific account information so I went ahead and created a ticket for y...
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Hi Jason, Welcome to the Box Community and thanks for posting! I've gone ahead and created a ticket for you so that a Support agent can work directly with you in resetting your storage count. Plea...
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Hi there, It seems the issue you encountered is related to this article: Storage Usage Or File Count In My Account Is Incorrect The next step will require you to contact Box Support to help you di...
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Hi Srini, Welcome to the Box Community! This might require some account specific information, so I've submitted a case to Box Support on your behalf to help with your questions here. You sho...
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Hi there, Welcome to the Box Community and thanks for posting! Do you see any sort of error message when you try to access these files? If yes, can you share an screenshot so we can take a look? I...
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Hi John, Could you ask the user to remove you from the content and the re-invite you again and see if that helps? If you continue seeing the same error message, please go ahead and submit a suppor...
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Hi Sandra, Welcome to the Box Community! If your access to a Shared link has expired, you will need to contact the owner of that link or the person who gave you access to that link and request acc...
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Hi John, Welcome to the Box Community! I understand that you are having issue accessing a content that was shared to you. To confirm, the email address where you received the link to the content, ...
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Hi Edward, Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and creat...