Cancel account

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  • Official comment

    Hi George,

    Welcome to the Box Community!
    This would be something our Cancellations team can assist you with and may require specific account information so I went ahead and created a ticket for you for an associate to help with your request.
    Kindly check your email for details and updates.
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  • Bárbara Gil Suárez-Bárcena

    It happens the same to me. Please, cancel my account, this is so unfair. I don't understand you make it so difficult.

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  • France

    Hi Barbara, 

    Welcome to the Box Community!
    It seems you already have an open ticket for this issue and it seems this has been forwarded to our Cancellations team.
    Kindly wait and check your email for further updates from the team regarding your request to cancel.
    Thanks for your patience and please comeback and let us know how it goes.
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