France
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Recent activity by France-
Hi Andy, Welcome to the Box Community, I'm happy to help! Can you try and manually reset your Box Drive following the steps provided in this article: https://support.box.com/hc/en-us/articles/3600...
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Hi Iain, Welcome to the Box Community, I'm happy to help! We have previously seen this error happen when Box is being blocked by your network or ISP. Could you work with your IT team and ISP to en...
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Hi Mihardi, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I've...
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Hi Kris, Welcome to the Box Community, I'm happy to help! Unfortunately, we don't currently offer the feature you asked about backdating Folder Content Report. If this is something you would like ...
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Hi Juan, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I've ra...
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Hi Sam, Welcome to the Box Community, I'm happy to help! If you haven't created an account yet using the invited email, you can linking the email address (where the invite was sent to) into your e...
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Hi Pascal, Welcome to the Box Community, I'm happy to help! We checked your account and it looks like you own 2 files in it, so the issue you encounter seems related to what is described in this a...
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Hi Juan, Thanks for responding back! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I've ran the script that wil...
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Official comment Hi Everyone, We sincerely apologize for the inconvenience about the 2FA issue in the Dev Console and we really appreciate you bringing this matter to our attention! Our engineering team is current...
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Hi Sherry, Welcome to the Box Community, I'm happy to help! If someone accidentally moved a folder into another folder, your Box admin may run a User Activity report to determine who performed thi...