France

1. Community
2. Support Forum
3. Cannot Access any Data

Hi Mike,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and create...

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• France
• August 30, 2021 18:29
• 0 votes

1. Community
2. Support Forum
3. cancel my account

Hi Jessica,  Welcome to the Box Community!   This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help with your reque...

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• France
• August 30, 2021 18:26
• Edited
• 0 votes

1. Community
2. Support Forum
3. Azure SAML Signing Certificate Update

Hi Jack,  Welcome to the Box Community! There are new settings available in the Box Admin console which allows Primary Admins to manage their Box Enterprise's SSO connection's signing certificates ...

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• France
• August 30, 2021 18:23
• 0 votes

1. Community
2. Support Forum
3. Have removed tens of GBs of old file versions, still my account is full...?

Hi Martin,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect ...

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• France
• August 30, 2021 18:17
• 0 votes

1. Community
2. Support Forum
3. Blocked by 2-Step Verification SMS due to new phone number

Hi Richard,  Welcome to the Box Community!   This will require some account specific information and for you to work with a support representative, so I've submitted a case to Box Support on your ...

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• France
• August 30, 2021 18:15
• 0 votes

1. Community
2. Support Forum
3. Auto create shared links

Hi there,  Welcome to the Box Community! Unfortunately, we don't currently offer the feature you asked to auto create shared links for documents in Box, you will have to manually create or enable ...

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• France
• August 30, 2021 18:13
• 0 votes

1. Community
2. Support Forum
3. Office365 Co-Edit for Desktop App (not Office Online)

Hi there,  Welcome to the Box Community! At present, Real-Time Co-Authoring is only supported via Box for Office Online and not on desktop office apps. This idea has been shared to our Product Team...

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• France
• August 30, 2021 18:08
• 0 votes

1. Community
2. Support Forum
3. gistione risorse win 10 duplicato icona box

Hi there,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

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• France
• August 27, 2021 19:36
• 0 votes

1. Community
2. Support Forum
3. Setting a "folder view" for those with a shared link

Hi there,  Welcome to the Box Community!   Unfortunately, we don't currently offer the feature you asked about configuring the folder view options when sharing a link of your files.   If this is s...

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• France
• August 27, 2021 19:28
• 0 votes

1. Community
2. Support Forum
3. PLZ help! limit of 10GB

Hi Gallon, Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect The next step will require you t...

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• France
• August 27, 2021 19:18
• 0 votes