France

1. Community
2. Support Forum
3. Failed Payment

Hi Brandon,  Welcome to the Box Community!   This would be something our Billing team can help you with so I went ahead and created a ticket for you for an associate to work directly with you in up...

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• France
• July 07, 2021 18:16
• Edited
• 0 votes

1. Community
2. Support Forum
3. How to easily share content with ALL managed users

Hi there,  Welcome to the Box Community! It looks like your questions are more about strategies and best practices and best people who can help you out would be from Customer Success Manager or CSM...

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• France
• July 06, 2021 19:12
• Edited
• 0 votes

1. Community
2. Support Forum
3. définition des statuts utilisateur

Hi Stephanie, Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to...

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• France
• July 06, 2021 18:53
• 0 votes

1. Community
2. Support Forum
3. Box notes - add Collections functionality

Hi Patricia,  Welcome to the Box Community! You can stay organized in Box Notes using Inbox, Recents, and Favorites. Here are some more articles on moving and copying notes, accessing recently edit...

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• France
• July 06, 2021 18:53
• Edited
• 0 votes

1. Community
2. Support Forum
3. Failed in setting SSO with Azure

Hi Ibrahim,  Welcome to the Box Community! Apologies for the delay in response due to the weekends and the holidays.  I had a chance to look into your open ticket and it seems our support specialis...

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• France
• July 06, 2021 18:47
• 0 votes

1. Community
2. Support Forum
3. How much available space do I have left?

Hi Al,  Welcome to the Box Community! You can find your storage allocation when you go to your Account Settings page, and then scroll down to the "Account details" section. Thanks for your post and...

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• France
• July 05, 2021 19:09
• 0 votes

1. Community
2. Support Forum
3. "Box Drice extension failed to load" on Mojave 10.14.6

Hi Roger, Welcome to the Box Community! It seems like your Mac is on an old version of macOS that Box supports. Box supports the two most recent major releases of macOS as stated in this article. I...

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• France
• July 05, 2021 19:06
• 0 votes

1. Community
2. Support Forum
3. Using BOX on Ipad Mini (5thG -newest one): Can't see Comments & Can't Open Doc to edit

Hi Jeannette,  Welcome to the Box Community! To be able to edit your Box files in your iPad, you would need an editing application that supports Box. "Documents To Go" is an all-in-one iPhone editi...

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• France
• July 05, 2021 19:03
• Edited
• 0 votes

1. Community
2. Support Forum
3. Setup Two-Step Verification not working properly

Hi Francesco,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and c...

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• France
• July 05, 2021 18:50
• 0 votes

1. Community
2. Support Forum
3. Where can I view the current sync status?

Hi Terje,  Welcome to the Box Community! If you are upload files/ folders to Box via Box Drive, we have previously released an update (Box Drive v2.20) where Users can easily view upload and downlo...

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• France
• July 05, 2021 18:49
• 0 votes