France
- Total activity 9549
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Recent activity by France-
Hi Lucy, Welcome to the Box Community! To help look into this, I've gone ahead and submitted a ticket for you with our support team. You should be receiving an email confirmation shortly. Pl...
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Hi Aman, Is your Box managed by a Business or Enterprise admin? You can reach out to your admin to help run a User activity report so investigate what happened to your files. If you need further a...
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Hi Mike, Welcome to the Box Community! This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to look into your request....
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Hi there, Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and creat...
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Hi Aman, Welcome to the Box Community! First off, are the files/ folders in your account "Collaborative" contents that you own or owned by someone else? Have you tried to check the items in your B...
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Hi there, Welcome to the Box Community! The next step will require you to contact Box Support to help you directly and reset your storage count. I've gone ahead and created a ticket for you so tha...
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Hey, Guys! Welcome to the Box Community! Please try uninstalling Box Drive > restart your computer > reinstall Box Drive. To uninstall Box Drive: https://support.box.com/hc/en-us/articles/36004419...
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Hi there, Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and creat...
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Hi Paula, Welcome to the Box Community! It seems you already have an open ticket for this issue with our Billing department, please continue working with them and check your email for updates. ...
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Hi Sunil, Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created...