France

1. Community
2. Support Forum
3. User managed groups question

Hi Adam,  Welcome to the Box Community! A Group Admin has a miniature version of the Admin Console that only affects the users inside their group.  If you want to restrict and modify the general pe...

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• France
• March 31, 2021 19:18
• 0 votes

1. Community
2. Support Forum
3. Box Drive Windows 10 right click/context menu closing issue

Hi Angus,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and creat...

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• France
• March 31, 2021 19:08
• 0 votes

1. Community
2. Support Forum
3. Can't download anything from anyone so far

Hi Lynda,  Welcome to the Box Community! Can you try the tips provided in this article to help resolve the issue with your downloads?: https://support.box.com/hc/en-us/articles/360044196153-Common...

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• France
• March 31, 2021 19:06
• 0 votes

1. Community
2. Support Forum
3. Missing folder - a whole folder disappeared without deleting

Hi Shane,  Welcome to the Box Community! Is the missing collaborative folder owned by someone else or owned by you? If you own the folder, it may have been deleted by one of your collaborators but ...

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• France
• March 31, 2021 18:54
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Drive FSLogix Profile Container support

Hi Ronald,  Welcome to the Box Community!   This would be something our Support team would like to investigate with you and may require specific account information.     It seems you already have a...

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• France
• March 30, 2021 22:36
• 0 votes

1. Community
2. Support Forum
3. Hard Links / Folder Junctions

Hi Emilio,  Welcome to the Box Community! Can you confirm if what you are trying to achieve is as described in this article?:  https://support.box.com/hc/en-us/articles/360043695194-Redirect-My-Doc...

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• France
• March 30, 2021 22:32
• Edited
• 0 votes

1. Community
2. Support Forum
3. Undo Task Approval/Rejection

Hi Michael,  Welcome to the Box Community!   For any product feature request or suggestions, we recommend you post your idea on pulse.box.com for more visibility. Our product team reviews all subm...

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• France
• March 29, 2021 18:54
• 0 votes

1. Community
2. Support Forum
3. How can we upgrade my BOX plan?

Hi there,  Welcome to the Box Community! I understand that you have billing questions for upgrading your account. This will require our Billing team to work directly with you so I went ahead and cr...

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• France
• March 29, 2021 18:44
• 0 votes

1. Community
2. Support Forum
3. Storage usage

Hi there,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect Th...

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• France
• March 29, 2021 18:40
• 0 votes

1. Community
2. Support Forum
3. Severe issues with Box and Office 365 integration on ios (ipad)

Hi Petr,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.   I've gone ahead and created...

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• France
• March 29, 2021 18:38
• 0 votes