Can't download anything from anyone so far

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Lynda Drake

• March 31, 2021 10:44

Hello. There are three files I've been trying to download but have been unable to. At one point, there was a notice that popped up that said something about "flash" and some sort of warning about "malware." I can't remember what the notice said and I've been unable to replicate the issue, but I think it said something about flash player. 

The downloads I'm having trouble with are these: 

https://www.box.com/s/l1rpo175u0iv9jnxu52v

https://www.box.com/s/6dgv5sr7n7rns6ryypx6

https://www.box.com/s/6d52124778ed5b97020c

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  France

  • March 31, 2021 19:06

  Hi Lynda, 

  Welcome to the Box Community!

  Can you try the tips provided in this article to help resolve the issue with your downloads?:

  • https://support.box.com/hc/en-us/articles/360044196153-Common-Issues-with-Downloading-Files

  If you are still having issues, you may reach out to our tech support by clicking on the “Contact Support” link just above this page.

  Best,

   

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