France

Follow
  • Total activity 9549
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 15 users
  • Votes 23
  • Subscriptions 4491

Comments

Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. ipad pro file download for offline use

    Hi Burkhard, Welcome to the Box Community! Have you checked out our support article on Saving Files for Offline Access in Box for iOS?   This may be relevant to your problem with the next steps!   ...

    1. Community
    2. Support Forum
    3. billing

    Hi Jenny,  Welcome to the Box Community! You may follow the steps in this article on how to cancel your Box base on your account type: Canceling Your Box Account You may also email cancel@box.com i...

  • Official comment
    1. Community
    2. Support Forum
    3. Why can't I download this file?

    Hi Jack,  Welcome to the Box Community! The download option may have been disabled by the owner of this Shared link. You would need to contact the owner of this link and request that they enable "d...

    1. Community
    2. Support Forum
    3. Restore deleted box note

    Hi Emily,  Welcome to the Box Community! Have you tried searching the deleted file in your Box Trash? I would also suggest using Box Trash filter "Items I deleted" to see the files you deleted to n...

    1. Community
    2. Support Forum
    3. My Files keep dissapearing!

    Hi Caryn,  Welcome to the Box Community! To confirm, do you own the folder where these missing files are stored? Are these files "Collaborative" content? If a collaborative file suddenly disappears...

    1. Community
    2. Support Forum
    3. Box for Outlook via manifest (xml) file

    Hi Andre,  Welcome to the Box Community! Unfortunately, we do not have the feature you asked about. If your firewall is blocking Box connection, you may want to take a look at this article and the ...

    1. Community
    2. Support Forum
    3. Opening Files

    Hi Louis,  Welcome to the Box Community! To be able to edit your Box files using your desktop applications, you would need to install Can you confirm if  Box Tools is installed but running? Here's ...

    1. Community
    2. Support Forum
    3. I want a refund

    HI Harry,  Welcome to the Box Community!   This will require our Billing team to work directly with you so I went ahead and created a ticket for you for a billing associate to help look into this. ...

  • Official comment
    1. Community
    2. Support Forum
    3. Switch from Business to Personal account

    Hi Carlos,  Welcome to the Community!  Account administrators can submit a downgrade request by emailing cancel@box.com. Please provide the plan type to which you would like to downgrade. You can v...

    1. Community
    2. Support Forum
    3. Refund me now

    Hi Dylan, Welcome to the Box Community!   This will require our Billing team to work directly with you so I went ahead and created a ticket for you for an associate to help look into this.   Kindly...