France

Follow
  • Total activity 9549
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 15 users
  • Votes 23
  • Subscriptions 4491

Comments

Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Document Naming

    Hi Lilian,  Welcome to the Box Community! Thank you for your feedback! I'll go ahead and pass this along to our product team who are always appreciative of user input. If you have any other product...

  • Official comment
    1. Community
    2. Support Forum
    3. Invoices

    Hi Georgina,  Welcome to the Box Community! To help with your concern, I went ahead and created a ticket for you with our Billing department to help update your billing/ payment information. Pleas...

    1. Community
    2. Support Forum
    3. Deleting a Managed User

    Hi Dave,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and create...

    1. Community
    2. Support Forum
    3. incorrect free space

    Hi Astrid,  Welcome to the Box Community! The issue you encounter seems related to this article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-...

    1. Community
    2. Support Forum
    3. Misleading UI, thought I was purchasing Monthly NOT ANNUALLY

    Hi Michael,  Welcome to the Box Community!   This would be something our Billing associates can help you with and it seems you already have an open ticket for similar issue.   Please continue wor...

  • Official comment
    1. Community
    2. Support Forum
    3. Incorrect free space

    Hi there,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect Th...

  • Official comment
    1. Community
    2. Support Forum
    3. Incorrect free space

    Hi there,  Welcome to the Box Community! You may be experiencing an issue related to this article: Storage Usage Or File Count In My Account Is Incorrect The next step will require you to contact...

    1. Community
    2. Support Forum
    3. Collaborators' activity

    Hi Pansilu,  Welcome to the Box Community! Unfortunately, we do not have the specific report you described in this post. The closest that I can recommend is to run a "User Activity Report" and then...

    1. Community
    2. Support Forum
    3. Why don't 'cloud' icons appear?

    Hi there,  Welcome to the Box Community! Can you follow the steps below to fix the issue with the missing icons and context menu for Box Drive in your Mac:1. Click the Apple Icon (in upper-left han...

    1. Community
    2. Support Forum
    3. system extension failed to load

    Hi Ricardo,  Welcome to the Box Community! Is your Mac Mini running Apple's M1 chipset? If yes, unfortunately, the current version of Box Drive is not supported on Apple Silicon Macs (devices with ...