France

1. Community
2. Support Forum
3. BOX Sync problems

Hi there,  Welcome to the Box Community!   This would be something our Support team would like to investigate with you and may require specific account information.     It seems you already have an...

• View comment
• France
• February 16, 2021 20:57
• 0 votes

1. Community
2. Support Forum
3. Marking Folders and Files as viewed

Hi there,  Welcome to the Box Community! There is currently no such feature in Box, however you can use "Recents" page to view those files that you've recently accessed. Your Recents page contains...

• View comment
• France
• February 16, 2021 20:55
• Edited
• 0 votes

1. Community
2. Support Forum
3. Searching for Keywords/Metadata through Box.com

Hi Seth,  Welcome to the Box Community! Have you checked out this KB article on Using Tags ?    This could be relevant to your problem with the next steps.   Best,

• View comment
• France
• February 16, 2021 20:55
• Edited
• 0 votes

1. Community
2. Support Forum
3. Updateing an Excel file with Apple Comp

Hi Heather, Welcome to the Box Community! Yes, your friend can use Office online which is web-based version of Microsoft Office to edit the excel sheet that you shared to her. She should be able to...

• View comment
• France
• February 16, 2021 20:01
• 0 votes

1. Community
2. Support Forum
3. I have recently been receiving an error message when trying to save files.

Hi Dawn,  Welcome to the Box Community! Would you mind sharing a screenshot of the error message when saving your files in Box Drive?  That will help us out and the other members of the community t...

• View comment
• France
• February 16, 2021 19:23
• 0 votes

1. Community
2. Support Forum
3. verification code does not come

Hi Erkan,  Welcome to the Box Community!   This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Support on your behalf.   You should...

• View comment
• France
• February 15, 2021 22:40
• 0 votes

1. Community
2. Support Forum
3. Encountering Disabled by Administrator issue

Hi Anil,  You will need to contact your Primary admin or a co-admin with permission to help enable this for you. If you are not sure who that is, you can contact your internal help-desk first to kn...

• View comment
• France
• February 15, 2021 21:04
• 0 votes

1. Community
2. Support Forum
3. It is not possible to upload a file with the Polish letter ó

Hi there,  Welcome to the Box Community! I have tried to replicate this and did not have any issue uploading a file with Polish letter "ó" on its name via Box webapp. Can you try uploading your fil...

• View comment
• France
• February 15, 2021 20:52
• 0 votes

1. Community
2. Support Forum
3. File Tagging

Hi John,  Welcome to the Box Community! Files and folders that you marked as Favorites can now be found under "Collections". To view a collection, in the left sidebar, click the name of a collectio...

• View comment
• France
• February 15, 2021 19:55
• 0 votes

1. Community
2. Support Forum
3. The version of file

Hi Boris,  Welcome to the Box Community! File version history is available to paying accounts and the number of accessible versions would depend on the type of account that you have. For more detai...

• View comment
• France
• February 15, 2021 19:48
• 0 votes